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Contact UsContact Us<p>Find answers to common queries and search for other queries. You can also find out how to call, write or visit us.</p> <br> <div> <section class="sgds-section is-small" style="border:1px solid #d6d6d6;"> <p>Try our search before contacting us. This is the quickest way to to get your answer.</p> <div class="is-hidden-touch field has-addons"><div class="control is-expanded"> <input class="input is-fullwidth is-borderless is-shadowless" id="txtCSearch" type="text" placeholder="Need help? Enter your query here" autocomplete="off" /> </div><div title="Submit search query" class="control"> <button class="sgds-button is-primary has-text-white padding--left padding--right" id="btnCSearch" type="button">SEARCH</button></div></div> <div class="is-hidden-desktop field has-addons"><div class="control is-expanded"> <input class="input is-fullwidth is-borderless is-shadowless" id="txtCSearchMini" type="text" placeholder="Enter your query here" autocomplete="off" style="background-color:#e0e0e0;" />  </div><div title="Submit search query" class="control"> <button class="sgds-button is-primary has-text-white padding--left padding--right" id="btnCSearchMini" type="button">SEARCH</button></div></div> <div class="pading--sm is-error" id="searchErrCMsgMini" style="display:none;"> </div> <h3> <strong>Popular Topics</strong></h3> <table width="100%"><tbody><tr><td><div class="row"><div class="col-xs-12 col-sm-6 col-md-6 col-lg-4"> <a href="https://www.cpf.gov.sg/Members/Schemes/schemes/retirement/matched-retirement-savings-scheme">Matched Retirement Savings Scheme</a> </div><div class="col-xs-12 col-sm-6 col-md-6 col-lg-4"> <a href="https://www.cpf.gov.sg/Members/Schemes/schemes/retirement/withdrawals-of-cpf-savings-from-55">Withdrawals of CPF savings from 55</a> </div><div class="col-xs-12 col-sm-6 col-md-6 col-lg-4"> <a href="https://www.cpf.gov.sg/Members/Schemes/schemes/retirement/workfare-special-payment">Workfare Special Payment</a></div></div></td></tr></tbody></table> </section></div>TrueTrue<h3> <strong>Top 10 Frequently Asked Questions (FAQs)</strong><br></h3><div class="col-xs-12 col-sm-6 col-md-6 col-lg-6" style="display:table-row;"><div style="width:20px;display:table-cell;"> Q. </div><div style="display:table-cell;"> <a href="https://www.cpf.gov.sg/Members/Schemes/schemes/retirement/matched-retirement-savings-scheme/#Item1800">How do I know whether I am eligible for the Matched Retirement Savings Scheme?</a></div></div><div class="col-xs-12 col-sm-6 col-md-6 col-lg-6" style="display:table-row;"><div style="width:20px;display:table-cell;"> Q. </div><div style="display:table-cell;"> <a href="https://www.cpf.gov.sg/members/FAQ/schemes/retirement/workfare-special-payment?ajfaqid=faq8809118">Who is eligible for Workfare Special Payment (WSP), and how much will I get?</a></div></div><div class="col-xs-12 col-sm-6 col-md-6 col-lg-6" style="display:table-row;"><div style="width:20px;display:table-cell;"> Q. </div><div style="display:table-cell;"> <a href="https://www.cpf.gov.sg/members/FAQ/schemes/other-matters/others?ajfaqid=faq9232388">I received a notification on the digital Yearly Statement of Account (YSOA). Can I choose to continue receiving hardcopy?</a></div></div><div class="col-xs-12 col-sm-6 col-md-6 col-lg-6" style="display:table-row;"><div style="width:20px;display:table-cell;"> Q. </div><div style="display:table-cell;"> <a href="https://www.cpf.gov.sg/members/FAQ/schemes/Healthcare/MediSave/FAQDetails?category=Healthcare&group=MediSave&folderid=12917&ajfaqid=2189357">I have saved the Basic Healthcare Sum (BHS) in my MediSave Account. What happens to my MediSave savings above the BHS</a></div></div><div class="col-xs-12 col-sm-6 col-md-6 col-lg-6" style="display:table-row;"><div style="width:20px;display:table-cell;"> Q. </div><div style="display:table-cell;"> <a href="https://www.cpf.gov.sg/Employers/Tools/online-demos/online-demos/employer-services/online-applications/201">How does an employer update his Principal Place of Business/Contact Details?</a></div></div><div class="col-xs-12 col-sm-6 col-md-6 col-lg-6" style="display:table-row;"><div style="width:20px;display:table-cell;"> Q. </div><div style="display:table-cell;"> <a href="https://www.cpf.gov.sg/members/FAQ/schemes/Housing/Housing-Scheme/FAQDetails?category=Housing&group=Housing%20Scheme&folderid=11357&ajfaqid=6686635">How much CPF savings can I use for my property purchase?</a></div></div><div class="col-xs-12 col-sm-6 col-md-6 col-lg-6" style="display:table-row;"><div style="width:20px;display:table-cell;"> Q. </div><div style="display:table-cell;"> <a href="https://www.cpf.gov.sg/members/FAQ/schemes/Other-Matters/CPF-Withdrawals-on-Other-Grounds/FAQDetails?category=Other%20Matters&group=CPF%20Withdrawals%20on%20Other%20Grounds&folderid=13845&ajfaqid=2193401">How can I withdraw my CPF if I am leaving Singapore and West Malaysia permanently?</a></div></div><div class="col-xs-12 col-sm-6 col-md-6 col-lg-6" style="display:table-row;"><div style="width:20px;display:table-cell;"> Q. </div><div style="display:table-cell;"> <a href="https://www.cpf.gov.sg/members/FAQ/schemes/Self-Employed-Scheme/Self-Employed-Matters/FAQDetails?category=Self-Employed%20Scheme&group=Self-Employed%20Matters&folderid=12473&ajfaqid=2188452">Can I settle my outstanding MediSave contributions by instalments through GIRO?</a></div></div><div class="col-xs-12 col-sm-6 col-md-6 col-lg-6" style="display:table-row;"><div style="width:20px;display:table-cell;"> Q. </div><div style="display:table-cell;"> <a href="https://www.cpf.gov.sg/members/FAQ/schemes/Retirement/Withdrawals-of-CPF-savings-from-55/FAQDetails?category=Retirement&group=Withdrawals%20of%20CPF%20savings%20from%2055&folderid=12854&ajfaqid=2189257">How much can I withdraw from my CPF accounts?</a></div></div> <div class="col-xs-12 col-sm-6 col-md-6 col-lg-6" style="display:table-row;"> <div style="width:20px;display:table-cell;"> Q. </div><div style="display:table-cell;"> <a href="https://www.cpf.gov.sg/Members/Schemes/schemes/retirement/silver-support-scheme/#Item1753">Do I qualify for the Silver Support Scheme?</a></div></div><p> <br></p><p>For more information, please visit our <a href="https://www.cpf.gov.sg/members/FAQ">Frequently Asked Questions</a>.</p><h3> <strong>Not in our FAQs?</strong></h3><p>For transactions, please log in to SingPass on our <a href="https://www.cpf.gov.sg/">website</a> or use <a href="/Members/Services/others/esvpages/e-services/mobile"> <em>myCPF</em> mobile app</a>.</p><table width="100%" class="cpf-alert-info" bgcolor="#dbeff7" border="0" cellspacing="0"><tbody><tr><td class="cpf-alert-info" bgcolor="#dbeff7" style="width:100%;text-align:left;vertical-align:middle;"><p>We seek your patience and understanding that customer demand is high during this period due to the COVID-19 situation. We may take longer than usual to address your enquiry through the following channels.</p></td></tr></tbody></table><div class="has-text-centered" style="width:100%;"><div class="contactBox"> <a href="https://www.cpf.gov.sg/Members/Contact/call-us"> <div align="left"> <img alt="Call us" src="/assets/common/PublishingImages/Contact%20Info/callus_icon.png" style="padding:14px;width:95px;height:95px;vertical-align:middle;" /> Call us </div></a><a href="https://www.cpf.gov.sg/eSvc/Web/FeedbackSubscription/Index"> <div align="left"> <img alt="Write to us" src="/assets/common/PublishingImages/Contact%20Info/emailus_icon.png" style="padding:10px;width:90px;height:90px;vertical-align:middle;" /> Write to us</div></a><a href="https://www.cpf.gov.sg/Members/Contact/visit-us"> <div align="left"> <img alt="Visit us" src="/assets/common/PublishingImages/Contact%20Info/visitus_icon.png" style="padding:14px;width:95px;height:95px;vertical-align:middle;" /> Visit us</div></a> </div></div>

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