Beware of scam calls and scam messages impersonating as CPF officers asking for your personal details. Ignore them and do not share your Singpass ID/password or banking details with anyone. CPF officers will NOT ask for your Singpass, banking userid or password.

Scheduled Maintenance: CPF digital services will not be available on 29 Jan 2023, from 12am to 5am.

Message from GovTech: Some users may be experiencing difficulties accessing digital services with Singpass. We are working to resolve the issue. We apologise for any inconvenience caused, and will provide updates in due course.

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Updates on 20 Apr 2021

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Online Security Tips


Aside from the security measures that the Board have put in place, you also play an important role to ensure that your personal information is not compromised.

We strongly recommend the following security tips:


1. Safeguard your Singpass Password

  • Ensure no one is watching you while you are using your Singpass online.
  • Keep your Singpass confidential. Do not share or reveal it to others.
  • Do not use an easy to guess password for your Singpass. (e.g. Your name, phone number, date of birth etc.)
  • Choose a strong and unique password (e.g. a combination of alphanumeric characters of at least 8 characters minimum).
  • Change your Singpass regularly (e.g. every 90 days).
  • Remember your Singpass. Do not store it on your PC, mobile phone or write it on pieces of paper.
  • Do not use the browser to “save” your Singpass for future reuse.
  • You can also visit GoSafeOnline website for more security awareness tips.

2. Use only your personal device for online transaction. Avoid conducting online transaction on a public/Internet kiosk. In order to prevent virus/malware infection on your personal computing device, your personal computing device should be installed with anti-virus software with the latest updates.

3. To protect your computer from cyber threats, always stay vigilant and update your software with the latest version and ensure automatic updates feature is enabled.

4. Logoff your online session once you have completed your transaction or if you have to leave your PC unattended for a while.

5. Clear your browser's cache and Internet history after each internet session.

6. Remove confidential files from temporary storage area (e.g. temporary folder or external storage device) after you have transmitted your file through the CPF EZPay.

7. Check your transaction history regularly via “My CPF Online Services - My Activities” to ensure that there are no unauthorised transactions.

For more security tips, please also read: How do I avoid falling prey to phishing scams?