Scheduled Maintenance: CPF digital services will not be available on 7 Apr 2024, from 12am to 8am.

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Suspect you’ve been a victim of fraud or scam?

Please take the following actions immediately: 

1

Alert your bank to freeze the affected bank account(s).

2

Reset your Singpass if you think it has been compromised. Call Singpass 24/7 hotline or helpdesk at go.gov.sg/singpass-contact-us.

3

Call the Police hotline; or submit a report at police.gov.sg/iwitness.

To report scams or phishing attempts, contact us from Monday to Friday, 8:30am to 5:30pm (except Public Holidays) with a copy of the police report.

Need help with your CPF matters?

Find quick answers through our list of commonly asked questions. Or you can reach us through these customer service channels. 

For enquiries on retirement, housing, nomination enquiries:

1800-227-1188 (within Singapore)

+65-6227-1188 (from overseas)

 

For enquiries on healthcare, e.g. MediSave, MediShield Life or CareShield Life:

1800-222-3399 (within Singapore)

+65-6222-3399 (from overseas)

 

Hotline operating hours:

  • Monday - Friday: 8.30am to 5.30pm
  • Saturday, Sunday and public holidays: Closed
  • Eve of Christmas, New Year and Chinese New Year: 8.30am to 1.00pm

Airtime charges will apply for mobile calls to 1800 service lines. Calls are free of charge only if made from regular land lines. To avoid waiting on the line, you should book an appointment with us.

Book an appointment to visit us at your preferred date and time. 

 

View service centre locations

 

Operating hours

  • Monday - Friday: 8.30am to 5.30pm
  • Saturday: 8.30am to 1.00pm (CPF Bishan)
  • Sunday and public holidays: Closed
  • Eve of Christmas, New Year and Chinese New Year: 8.30am to 1.00pm

You can write to us regarding your feedback or query. For commonly asked enquiries where answers are available in our FAQs, we may not reply to focus on addressing account specific enquiries. 

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