Please refer to the table for our normal processing time for processing top-up applications:
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Type of top-ups
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Method
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Normal Processing time
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Processing
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Deduction and Crediting
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Cash
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One-time cash top-up via:
- PayNow QR
- OCBC Digital (CPF Mobile app only)
|
In general, almost instantly
|
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Recurring cash top-ups via GIRO
(participating bank users)
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- We will deduct the monies from your bank account on the 15th of the month (or the next working day if 15th falls on a Saturday, Sunday or Public Holiday).
- In general, your top-up will be credited within seven working days after we receive your payment.
- Note: Please ensure that you maintain sufficient funds in your bank account for GIRO deductions. Some banks may charge an administrative fee for each unsuccessful deduction.
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CPF transfer
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One-time CPF transfer
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In general, processed within the same day.
However, a longer processing time may be required for certain transfers, such as first-time transfers to loved ones, as checks to verify relationships will need to be conducted. The processing time for such scenarios is generally five working days upon receipt of application.
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Recurring CPF transfers to self for members aged 55 and above
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Monthly CPF transfers will take effect from the 18th of the following month upon successful application.
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In some cases, we may require additional time to verify your application. We will contact you within five working days to request for more information.