Please refer to the table below for the processing time of our various Healthcare services.
|
Service
|
Normal Processing Time
|
| Top up or voluntary contribution to MediSave Account (to pay MediShield Life Premiums) |
PayNow QR: Generally processed almost instantly
Please note that payment via eNETS Debit is discontinued from 23 April 2023. Find out more.
|
| Change your Payer for MediShield Life Cover | Online: Within three working days |
|
Stop Premium Payment for your Dependant(s)' MediShield Life Cover
|
|
Make A Health Declaration for new Permanent Residents Applicant
|
Online: Within seven working days
|
|
Make A MediSave Claim
|
Online: Within three working days from the day we receive the claim from the medical institution
|
|
Make A MediShield Life Claim
|
Online: Within seven working days from the day we receive the claim from the medical institution/insurer
|
|
Apply for MediSave/MediShield Life Reimbursement from Employers/Insurers
| Online: Within five working days |
|
Top Up My/My Loved Ones’ MediSave Account using CPF
|
Online: Immediate
|
