T&C for PayNow payments for 55 and above

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  1. By submitting this application, you authorise CPF Board to credit the Withdrawal Amount as specified by you in this application to your bank account registered under PayNow and linked to your Singapore NRIC (“PayNow NRIC-Linked bank account”).

  2. Upon submitting this application, you will not be able to cancel or make changes to your application.

  3. You authorise CPF Board to disclose information relating to you and this application to the banks and the banks to disclose such information to the Service Provider to confirm that the Withdrawal Amount has been successfully credited to your PayNow NRIC-Linked bank account. You also authorise CPF Board to obtain such confirmation from the banks and the banks to provide such confirmation to CPF Board.

  4. You acknowledge that in the event the Withdrawal Amount fails to be credited to your PayNow NRIC-Linked bank account, the Withdrawal Amount will generally be returned to your CPF account within 4 working days from the date CPF Board is notified of the unsuccessful payment.

  5. You further acknowledge that the crediting of the Withdrawal Amount to your PayNow NRIC-Linked bank account is subject to the availability of the services of the Service Provider, the banks and CPF Board as at the time of the transaction. Therefore, CPF Board shall not be liable to you in respect of any transactions that cannot be or is not completed for any reason. For the avoidance of doubt, the transaction shall be considered as incomplete if the Withdrawal Amount fails to be credited to your PayNow NRIC-Linked bank account for any reason (whether by reason of unavailability of PayNow service, FAST payment system or otherwise). 

  6. You understand that the Withdrawal Amount will only be credited to your PayNow NRIC-Linked bank account. Hence, you are solely responsible for ensuring that your Singapore NRIC is linked as a proxy to the bank account from which you wish to receive the Withdrawal Amount. You further acknowledge that CPF Board will not have any knowledge of the details of your PayNow NRIC-Linked bank account including any subsequent changes to it. Consequently, CPF Board shall not be liable for any losses or damages in relation to any payments made to your PayNow NRIC-Linked bank account in accordance with your authorisation in Clause 1 above.

  7. You understand that your application is subject to the provisions of the CPF Act (Chapter 36) and its subsidiary legislation as may be amended from time to time.

  8. You declare that the information given in this application is correct and complete to the best of your knowledge.