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What should I do if I receive a notification that is not meant for me?

This could happen because:

  • You are sharing contact detail(s) with your next-of-kin for handling of CPF matters; or
  • Your contact detail is a recycled mobile number/email address registered by another member with us previously; or
  • You are using a common business mobile number/email address shared within a company.

If you did not intentionally share your contact details with another member or wish to stop this arrangement, please write to us with a screenshot of the notification you have received.