Write to us

Suspect you’ve been a victim of fraud or scam?
Please take the following actions immediately:
  1. Alert your bank to freeze the affected bank account(s).
  2. Reset your Singpass if you think it has been compromised. Call Singpass 24/7 helpdesk at 6335 3533.
  3. Call the police hotline at 1800 255 0000 or submit a report at police.gov.sg/iwitness.
To report scams or phishing attempts, contact us from Monday to Friday, 8:30am to 5:30pm (except Public Holidays) with a copy of the police report.

Read more about the amendments to the CPF Act that was debated in Parliament. For quick clarifications on CPF schemes on the go, try CPF Board Text Us (pilot) via WhatsApp from Mon to Fri, 8.30am to 5pm.

For commonly-asked enquiries where answers are available in our FAQs, we may not reply so that we can focus on addressing CPF account specific enquiries from customers. For enquiries with information available on our website, please self-help by referring to our member FAQ / employer FAQ page. This is the quickest way to get an answer.

If your queries are not found in the FAQs, you can:

  1. Use the online enquiry below. All fields marked with * are mandatory.
OR
  1. Write to us via My Mailbox using your Singpass to keep a record of your correspondence threads.
We will reach out to you via your registered contact details (for email, call and WhatsApp) to safeguard your information.

To
CPF Board

If the Subject is not related to your Message, it may take longer for your email to reach the right team(s) for their attention.

Remaining characters: 4000

(Maximum 4000 characters)

You may attach any relevant screenshots or documentation related to your email below.

Instructions for supporting document submission
  • Ensure that the file name is not more than 50 characters.
  • Ensure that the file size is not more than 5 MB.
  • Only .pdf,.jpeg,.jpg,.png file types will be accepted for submission.
  • Click on Upload after attaching supporting documents to submit the files.

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Your Personal Details

Please provide your details below so that we can reply you promptly.

Please only key in alphabet letters and the following special characters: @ - ( ) ' / ,
Contact Details

We will reply to you via your registered contact details (for email, call and WhatsApp ) to safeguard your information. You can check or update your contact details under Account Settings (Singpass required) to ensure that you do not miss out on our replies and notifications.

e.g. example@example.com
We may respond to your enquiry with a call or WhatsApp message. Please only key in numbers and the following special characters: - + * ( ) #

e.g. S1234567A

Please select others if you do not have a CPF Submission Number (CSN) or Unique Entity Number (UEN)
e.g. 123456789A-PTE-01
e.g. 123456789A

You can download a copy of this online email after submitting your message.


If you have any feedback and/or suggestions on other government policies or issues, please share them through the feedback form at reach.gov.sg.