Why is my appointed Trusted Contact not allowed to view my CPF account balances / statements? Why are they not allowed to transact using my CPF account?
As the account holder, you maintain complete control over your CPF account. This is of critical importance as your CPF account holds your retirement savings and payout arrangements.

Your Trusted Contact can only receive key transaction information through notifications to help you monitor for suspicious transactions - they cannot view your full CPF account details, make transactions, or change any account settings on your behalf. This ensures your Trusted Contact can help identify suspicious transactions while your account privacy remains protected.

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