Why does the government send SMS notifications instead of hardcopy letters?
The shift to SMS notifications is part of the Government's efforts to provide timelier and more responsive services. It also allows us to be more environmentally friendly. With SMS notifications, you can quickly receive details about  your Workfare payments, including the payment mode and date, without waiting for a hardcopy letter. Older Workfare Income Supplement recipients will continue to receive both SMS notifications and hardcopy letters. 

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