When am I eligible to make a CareShield Life/ElderShield claim?
You are eligible to make a claim if you are covered under CareShield Life/ElderShield and have been assessed by an MOH accredited assessor as being unable to perform three or more of the following six Activities of Daily Living (ADLs):
  • Washing – the ability to wash in the bath or shower (including getting into and out of the bath or shower) or wash by other means
  • Dressing – the ability to put on, take off, secure and unfasten all garments and, as appropriate, any braces, artificial limbs or other surgical or medical appliances.
  • Feeding – the ability to feed oneself food after it has been prepared and made available.
  • Toileting – the ability to use the toilet or manage bowel and bladder function through the use of protective undergarments, such as diapers or surgical appliances if appropriate.
  • Moving or Walking Around – the ability to move indoors from room to room on level surfaces.
  • Transferring – the ability to move from a bed to an upright chair or wheelchair, and vice versa.

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