What are CareShield Life and ElderShield Supplement plans?
CareShield Life (CSHL) and ElderShield (ESH) Supplement plans are plans which complement basic CSHL and ESH plan by offering additional benefits, such as higher monthly payout amounts or higher disability coverage, which enhance your coverage.
 
Supplement plans are offered by private insurers such as Singlife, Great Eastern, or Income Insurance. You need to be an existing policyholder under CSHL or ESH to purchase Supplement plans.
 
There is no restriction on the number of Supplement plans one can purchase. Supplement plans can be paid using MediSave, up to a limit of $600 per calendar year per person insured. Premiums for Supplement plans range widely and are commensurate with the type of benefits they offer. You may refer to the comparison of Supplement plans for more information. 
 
For more information on your Supplement plans, please contact your insurer or log in to your insurer's web portal:
 
Singlife
Address: 4 Shenton Way, #01-01, SGX Centre 2, Singapore 068807
Website: singlife.com
Email: cs_life@singlife.com
Hotline: 6827 9933
 
Great Eastern
Address: 1 Pickering Street #13-01, Great Eastern Centre, Singapore 048659
Website: greateasternlife.com
Email: wecare-sg@greateasternlife.com
Hotline: 1800 248 2888
 
Income Insurance
Address:
75 Bras Basah Road, Income Centre, Singapore 189557
Website: income.com.sg
Email: healthcare@income.com.sg
Hotline: 6788 1777
 
You can check your Supplement plans by following these steps:
 
  1. Log in to your Healthcare dashboard using your Singpass.
  2. Click on “CareShield Life/ElderShield” on the anchor links or scroll down to the “Supplements” section.
If you are covered under a Supplement plan, your Supplement plan insurer will be reflected.
 
No information will be reflected if you do not have any Supplement plan.

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