I have applied to join CareShield Life online. When would I be informed of my application outcome?
We will notify you on the outcome of your CareShield Life application in approximately seven working days if your application has been approved, unsuccessful or pending assessment. You will be notified via the e-mail address that you have registered with a government agency (e.g. Singpass). If there is no e-mail address registered, an SMS will be sent instead.
 
A letter will only be sent out if both e-mail address and mobile number are unavailable.

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