If you are the appointed donee or deputy, you can consider setting up the Singpass Multi-User SMS 2FA via the links below:
You will have to provide the necessary supporting documents for the one-time set-up via the links above. Please refer to
Singpass FAQs for more information on Multi-User SMS 2FA.
If you are unable to set up the Singpass Multi-User SMS 2FA, you can
Write to us to request for your next-of-kin’s statement on their behalf, by providing the following documents:
- For Donee appointed under a Lasting Power of Attorney (LPA): Submit the LPA document and a medical report certifying your next-of-kin’s loss of mental capacity
- For Deputy appointed by the Singapore Court: Submit the Deputyship court order