Step 1: Submit online application
Step 2: Submit supporting documents
After submitting your online application, provide these original documents:
- Medical report* from an accredited doctor stating that the member lacks mental capacity permanently;
- Lasting Power of Attorney or Court Order; and
- Trust bank account statement or passbook.
You can submit the documents by
making an appointment to visit any of our CPF Service Centres or mail them to us at:
Central Provident Fund Board
Retirement Withdrawals Department
Privy Box No. 920651
Singapore 929292
*If the Court Order was applied through
iFAMS, you can retrieve a copy of the medical report via
iFAMS. Please note that fees may apply for the request:
- Click on “Mental Capacity Act Application”
- Click on the tab “Other Matters”
- Click on “File Other Applications or Requests”
- Log in via SingPass (when prompted) as Individuals
- Select “File request for copy of documents” and fill up the required information.