Please refer to the table for our service standards for processing applications relating to housing matters.
| Service | Normal Processing Time |
| Commence CPF monthly instalment / use CPF savings for arrears payment, partial or full repayment of housing loan
|
Online: Within five working days
If you are taking a bank loan, the processing time will be subject to the notice period as required by your bank (if required)
|
| Revise / cease CPF monthly instalment for housing loan taken from banks / financial institutions | Online: Within three working days (Application has to be submitted at least five working days before deduction date) |
| Make voluntary cash refund of CPF savings used for property |
Online (PayNow QR and OCBC Digital): Generally immediate for most applications. Those that require additional handling may take up to five working days.
Manual: Within seven working days
|
