How can I check the status of my reimbursement if I have already submitted a claim to my insurer after using my MediSave and/or MediShield Life for medical expenses?
You can check your reimbursement status on cpf.gov.sg/healthcare.
 
  1. Log in to my cpf digital services with your Singpass.
  2. Go to your Healthcare dashboard.
  3. Select 'Latest healthcare payments and claims' to view recent transactions. Select 'View past 15 months' to see additional transactions.
If your claim has been reimbursed, you will see the message "You have been reimbursed for this claim. View details". Select 'View details' to see the reimbursement details.
 
If your claim has not been reimbursed or you require further clarification, please contact your insurer directly.

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