Scheduled maintenance: CPF digital services will not be available on 28 Apr 2024, from 12am to 6am.

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What is an E-Xperience Guide

At the first anniversary of our Community Paying it Forward movement, CPF Board launched a new initiative to train volunteers as E-Xperience Guides to guide members of the public on the use of CPF Board’s digital services.

What will you experience as an E-Xperience Guide

As an E-Xperience Guide, you will first go through a training session to get yourself equipped with the knowledge and tools to guide members of the public. This includes guiding members on how to navigate the CPF Mobile app, educating members on how to retrieve and download their CPF Statement of Accounts (SOA) and performing top-ups or withdrawals.

 

After you have undergone the training session, you will be deployed at the E-Xperience space to conduct small-group workshops with the members of public.

 

How to register to be an E-Xperience Guide

Download the CPFV mobile app and complete all E-Xperience Training topics (Beginner and Advanced) in the Learn Module to be an E-Xperience Guide. 

E-Xperience training in CPFV collab module

E-Xperience Workshop

We welcome you to join us in our E-Xperience Workshop to find out how CPF volunteers guide members of the public to transact with CPF Board digitally. These workshops are free and supports members’ digital journey with us. Help spread the word around and encourage your friends and family to attend the workshop too!

Learn how to:

View and download CPF statements

Safely transact with CPF board

Access CPF Digital Services using your Singpass

E-Xperience Workshop (Bishan)

Every Thur, 2-5pm

Open to all CPF members

Located at CPF Bishan Service Centre
E-Xperience Workshop (Tampines)

Every Wed/Thu, 2-5pm

Open to all CPF members

Located at CPF Tampines Service Centre
E-Xperience Workshop (Woodlands)

Every Tue/Wed, 2-5pm

Open to all CPF members

Located at CPF Woodlands Service Centre