For rectification to the contributions paid to your platform workers, please select the action that is most applicable to you based on the scenarios listed in the table below:
|
Scenario(s)
|
Action(s)
|
| 1. You overpaid CPF contributions for your platform worker(s). |
- Refund of contributions paid:
- Single employee or platform worker
- Multiple employees or platform workers (within single submission only)
|
| 2. You have made two CPF submissions for the same month. |
- Refund of contributions paid:
- Refund of entire submission
|
| 3. You have selected the wrong contributions month and year during CPF submission. |
- Adjustment of submission details
- Month paid for (all entries)
|
| 4.You paid CPF contributions to some of your platform workers using the incorrect month. |
- Adjustment of submission details
- Month paid for (selected entries only)
|
|
5. You have submitted using the wrong CPF Submission Number (CSN).
|
- Adjustment of submission details
- CPF Submission Number (all entries)
|
|
6. You have paid CPF contributions using the PWM CPF Submission Number (which is for non-opt-in platform workers) for an opted in/mandatory platform worker.
7. You have paid CPF contributions using PWA CPF Submission Number (which is for opted in/mandatory platform workers) for a non-opted-in platform worker.
|
- Adjustment of submission details
- CPF Submission Number (selected entries only)
|
|
8. You have paid CPF contributions for your platform worker using an NRIC number that does not belong to him.
9.You have paid CPF contributions for the wrong platform worker.
|
- Adjustment of submission details
|
To rectify the contributions paid to your platform workers, you can make an application
online.
