A Singapore Government Agency Website

Applying to use your healthcare plans

Central Provident Fund Board logo
Who we are Tools and services Infohub
You are at
my cpf

Account balances, dashboards, statements, and more.
CPF overview
Growing your savings
Retirement income
Home ownership
Healthcare financing
Account services
Who we are
Tools and services
Infohub
FAQs
Calculators
Forms
Main menu

my cpf

my cpf Home
My dashboards
My statements
Activities
Mailbox
my cpf

My dashboards

Retirement
Home ownership
Healthcare
Providing for your loved ones
Self-employment
Investment
Education
Child
my cpf

My statements

Contribution history
Transaction history
Year-in-Review
Yearly Statement of Account
Main menu

CPF overview

Find out more
Main menu

Growing your savings

Find out more
CPF contributions
More ways to save
Investments and interest
Government support
Growing your savings

CPF contributions

Employees
Self-employed persons
Growing your savings

More ways to save

Retirement top-ups and transfers
Matching grant for seniors
Voluntary housing refunds
MediSave top-ups
Growing your savings

Investments and interest

Investing your CPF
CPF interest rates
Growing your savings

Government support

Workfare Income Supplement
Main menu

Retirement income

Find out more
Monthly payouts
Retirement withdrawals
Government support
Retirement income

Monthly payouts

CPF LIFE
Other payouts
Retirement income

Retirement withdrawals

For immediate needs
For reduced life expectancy
Retirement income

Government support

Silver Support Scheme
Main menu

Home ownership

Find out more
Using CPF for housing
Protecting against losing your home
Planning your housing journey
Main menu

Healthcare financing

Find out more
Using MediSave
MediShield Life
Supplementary coverage
ElderShield
CareShield Life
Main menu

Account services

Find out more
Your account information
Providing for your loved ones
Account closure
Undergoing a divorce
Account services

Your account information

View account balances
Update account settings
Account services

Providing for your loved ones

CPF nomination
Insuring to protect your dependants
Account services

Account closure

When you pass away
When you leave Singapore
Account services

Undergoing a divorce

Division of CPF assets

Your page is loading.
One moment please.

Application

Use your MediSave, MediShield Life, or IP to pay for your healthcare needs

1
Inform

Inform the Public Healthcare Institutions (PHIs) and/or participating Medical Institutions (MIs) where you are receiving treatment at, that you’d like to use MediSave, MediShield Life, or IP to pay for your medical expenses. 

false
2
Authorisation

The PHI and/or participating MI should present you with a hardcopy or digital copy of the Medical Claims Authorisation Form (MCAF). You’ll need to sign the MCAF, which authorises the PHI and/or participating MI to check how much you can utilise from your healthcare plans.

 

If you had previously given a standing authorisation for the use of MediSave, the MI will submit a claim on your behalf.

false
3
Post-treatment

When your treatment is over, the PHI and/or participating MI will submit the medical claim on your behalf and payment from your healthcare plans will be made directly to them. Upon approval of the claim, the Board and/or insurer will notify you accordingly. 

false
MCAF

What is the Medical Claims Authorisation Form (MCAF)?

You can authorise the medical institutions to deduct from your MediSave, claim from MediShield Life, and/or your IP for medical expenses that you and/or your loved ones incur using the MCAF.

 

There are two types of forms: 

1. Medical Claim Authorisation Form (Multiple) 
2. Medical Claim Authorisation Form (Single)

MCAF(M)
Medical Claim Authorisation Form (Multiple)

This allows all PHIs to claim on your behalf for your current and future treatments.

false
MCAF(S)
Medical Claim Authorisation Form (Single)

This allows the specific participating MI to claim on your behalf for a single episode or for a selected time period.

false

Other matters

PHIs and participating MIs

The PHIs and participating MIs include the following:

  • Public hospitals
  • Private hospitals
  • Polyclinics
  • MediSave-accredited General Practitioner (GP)
  • MediSave-accredited dental clinics

Upon your authorisation, the PHIs and participating MIs will submit the medical claim on your behalf and payment from your healthcare plans will be made directly to them. Upon approval of the claim, the Board and/or insurer will notify you accordingly. 

 

For a list of MediSave-approved clinics under the MediSave500/700 scheme, please visit the Community Health Assist Scheme (CHAS) webpage.

 

Click the link below for a list of MIs accredited under MediSave/MediShield Life.

/content/dam/web/member/healthcare/documents/list-of-medical-institutions-medisave-medishield-life.pdf false
Medical institutions (PDF, 0.4MB)

Revocation of MCAF

You can revoke your MCAF(M) or MCAF(S) authorisation at any time. Please approach the relevant PHIs and participating MIs directly for assistance. 

false
FAQs

Common questions