CPFB | Applying to use your healthcare plans

Healthcare financing

How to authorise the use of your healthcare plans

Learn how you can apply to use your MediSave, MediShield Life, or Integrated Shield Plan (IP) to pay for your medical expenses.

Application

Use your MediSave, MediShield Life, or IP to pay for your healthcare needs

Inform

Inform the Public Healthcare Institutions (PHIs) and/or participating Medical Institutions (MIs) where you are receiving treatment at, that you’d like to use MediSave, MediShield Life, or IP to pay for your medical expenses.

Authorisation

The PHI and/or participating MI should present you with a hardcopy or digital copy of the Medical Claims Authorisation Form (MCAF). You’ll need to sign the MCAF, which authorises the PHI and/or participating MI to check how much you can utilise from your healthcare plans.

If you had previously given a standing authorisation for the use of MediSave, the MI will submit a claim on your behalf.

Post-treatment

When your treatment is over, the PHI and/or participating MI will submit the medical claim on your behalf and payment from your healthcare plans will be made directly to them. Upon approval of the claim, the Board and/or insurer will notify you accordingly.

MCAF

What is the Medical Claims Authorisation Form (MCAF)?

You can authorise the medical institutions to deduct from your MediSave, claim from MediShield Life, and/or your IP for medical expenses that you and/or your loved ones incur using the MCAF.

There are two types of forms:

1. Medical Claim Authorisation Form (Multiple)
2. Medical Claim Authorisation Form (Single)

MCAF(M)

Medical Claim Authorisation Form (Multiple)

This allows all PHIs to claim on your behalf for your current and future treatments.

MCAF(S)

Medical Claim Authorisation Form (Single)

This allows the specific participating MI to claim on your behalf for a single episode or for a selected time period.

Other matters

PHIs and participating MIs

The PHIs and participating MIs include the following:

Public hospitals
Private hospitals
Polyclinics
MediSave-accredited General Practitioner (GP)
MediSave-accredited dental clinics

Upon your authorisation, the PHIs and participating MIs will submit the medical claim on your behalf and payment from your healthcare plans will be made directly to them. Upon approval of the claim, the Board and/or insurer will notify you accordingly.

For a list of MediSave-approved clinics under the MediSave500/700 scheme, please visit the Community Health Assist Scheme (CHAS) webpage.

Click the link below for a list of MIs accredited under MediSave/MediShield Life.

Medical institutions (PDF, 0.4MB)

Revocation of MCAF

You can revoke your MCAF(M) or MCAF(S) authorisation at any time. Please approach the relevant PHIs and participating MIs directly for assistance.

FAQs

Common questions

What is the Medical Claims Authorisation Form (MCAF)?

Can MediSave be used for a deceased member's last hospitalisation bill?

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Applying to use your healthcare plans

Member

Employer/Business

Healthcare financing

How to authorise the use of your healthcare plans

Use your MediSave, MediShield Life, or IP to pay for your healthcare needs

What is the Medical Claims Authorisation Form (MCAF)?

Other matters

PHIs and participating MIs

Revocation of MCAF

Common questions

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Healthcare financing

How to authorise the use of your healthcare plans

Use your MediSave, MediShield Life, or IP to pay for your healthcare needs

What is the Medical Claims Authorisation Form (MCAF)?

Other matters

PHIs and participating MIs

Revocation of MCAF

Common questions