You will need to submit relevant documents such as the finalised medical bill, Healthcare payments and claims statement and/or MediSave transaction statement to your employer or insurer, before they can reimburse your MediSave or MediShield Life.

You can use the "Healthcare payments and claims" statement as a means to monitor your reimbursement details:

1. Login to your Healthcare dashboard under my cpf digital services
2. Proceed to 'Latest healthcare payments and claims'
3. Select and view the details of your recent healthcare payments and claims. To view more claims, click on "View past 15 months".

If you are an employer or insurer looking to submit MediSave and MediShield Life reimbursements for your employees, you can do so through the link below.

The order in which employer or insurer should reimburse you is:

1. To you, for any cash you’ve paid
2. To your MediSave, for any amount deducted
3. Any payout made from your MediSave-approved Integrated Shield Plan or MediShield Life.

Reimbursement will be made to your MediSave or MediShield Life. Your employer or insurer cannot pay you in cash for the part of your medical bill that you paid using your own MediSave or MediShield Life.