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Call UsCall Us<p>​​<strong>Recommended for general queries, other than retirement matters and to make a CPF nomination. <a href="/Members/contact/write-to-us">Write to us</a></strong><strong> or <a href="/Members/Contact/visit-us">visit us</a> for retirement matters.</strong></p><h3> <strong>CPF Call Centre </strong></h3><table border="0" cellspacing="0" style="width:100%;"><tbody><tr><td class="cpf-alert-info" style="width:85%;height:208px;"><p style="text-align:left;"> <strong>SMS Call Back Service</strong></p><p style="text-align:left;"> <strong>To avoid waiting on the line, SMS 9184 1600* for a call-back within 2 working days.</strong><br>CPF<​space​>CC<​space​>contact number<​space​>name<br></p><p style="text-align:left;"> <strong>Scan </strong> <strong>QR Code </strong>on the right with your phone to directly access the SMS.<br></p><p> <br>*Normal SMS charges apply. Please refer to the <a href="/Assets/members/Documents/SMSDisclaimer.pdf" target="_blank"> disclaimer</a> (PDF, 0.1MB).</p> </td><td style="width:15%;height:208px;text-align:center;">​<img alt="QR Code for Call Centre" src="/Assets/common/PublishingImages/Contact%20Info/Contact_CallCentre_QR.png" style="width:80%;height:auto;" /></td></tr></tbody></table><p> <br></p><p> <strong>Alternatively, call us at: </strong> <br>We strive to serve you within 30 seconds. However, the wait could be as long as 15 minutes when we are experiencing high call volume. <br></p><table class="ms-rteTable-default" cellspacing="0" style="width:100%;"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;">​<span aria-hidden="true"></span><span aria-hidden="true"></span>​<span aria-hidden="true"></span><strong>1800-227-1188 for local calls</strong>​<span aria-hidden="true"></span></td><td class="ms-rteTableOddCol-default" valign="middle" rowspan="2" style="width:30%;text-align:center;"><p>​Mondays to Fridays </p><p>8am to 5.30pm<span aria-hidden="true"></span><span aria-hidden="true"></span><span aria-hidden="true"></span></p></td></tr><tr class="ms-rteTableOddRow-default"><td class="ms-rteTableEvenCol-default">​+65-6227-1188 from overseas​</td></tr></tbody></table><p>    </p><p> <strong>Interactive Call Flow</strong></p><p> <a href="/Assets/common/PublishingImages/Contact%20Info/Interactive_CallFlow.png"><img alt="Interactive Call Flow" src="/Assets/common/PublishingImages/Contact%20Info/Interactive_CallFlow.png" style="width:100%;height:auto;" /></a></p><p>   <strong></strong></p><p> <strong>Call Authentication Interactive Call Flow</strong></p><p> <a href="/Assets/common/PublishingImages/Contact%20Info/CallAuthen_CallFlow.png"> <img alt="Call Authentication Flow" src="/Assets/common/PublishingImages/Contact%20Info/CallAuthen_CallFlow.png" style="width:100%;height:auto;" /></a></p><h3> <strong>CPF E-Submission</strong></h3><p> <strong>You can call us at:</strong></p><table class="ms-rteTable-default" cellspacing="0" style="width:100%;text-align:center;"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;text-align:left;"> <strong>6220-2340</strong><strong><strong> for local calls<span aria-hidden="true"></span></strong></strong></td><td class="ms-rteTableOddCol-default" rowspan="2" style="width:30%;text-align:center;"><div><p>​<span aria-hidden="true"></span>Mondays to Fridays </p></div><p>8am to 5.30pm<span aria-hidden="true"></span><span aria-hidden="true"></span></p></td></tr><tr class="ms-rteTableOddRow-default" style="text-align:left;"><td class="ms-rteTableEvenCol-default" style="width:50%;">​+65-6220-2340 from overseas</td></tr></tbody></table><p> </p><p> <strong>Interactive Call Flow</strong></p><table border="0" cellspacing="2" cellpadding="1" style="padding:5%;width:100%;height:auto;"><tbody><tr><td width="100%" align="center" bgcolor="#eeeeee"><table width="80%" border="0" cellspacing="2" cellpadding="1"><tbody><tr><td align="center" style="padding:5px;width:80%;"> <b>Press</b></td></tr><tr style="text-align:center;"><td width="50%" valign="middle" bgcolor="#ffffff"><p>[NRIC No] followed by [#] </p><p>If you are a foreigner, press [*]  <br></p></td></tr></tbody></table> <br> </td></tr></tbody></table>   <h3> <strong>Feedback to Quality Service Manager</strong></h3><p> <strong>You can call us at:</strong></p><table class="ms-rteTable-default" cellspacing="0" style="width:100%;"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;"> <strong>1800-226-3866 for local calls</strong></td><td class="ms-rteTableOddCol-default" rowspan="2" style="width:30%;text-align:center;"><p>Mondays to Fridays </p><p>​8.30am to 5pm</p></td></tr><tr class="ms-rteTableOddRow-default"><td class="ms-rteTableEvenCol-default"> <span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space:nowrap;">+65-6226-3866<a title="Call: +65-6226-3866" href="#" style="margin:0px;border:currentcolor;left:0px;top:0px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;"><img title="Call: +65-6226-3866" alt="" style="margin:0px;border:currentcolor;left:0px;top:0px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;" /></a></span> from overseas</td></tr></tbody></table> <br> <br>TrueTrueTrue

 

 

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