Skip Ribbon Commands
Skip to main content

 

 

Call usCall us<p>​​<strong>Call us for general enquiries. To make a CPF nomination, <a href="https://www.cpf.gov.sg/eSvc/Web/Services/Appointments/CreateAppointmentCover">book an appointment</a> to visit any of our Service Centres.</strong></p><table border="0" cellspacing="0" style="width:100%;"><tbody><tr><td class="cpf-alert-info" style="width:85%;height:208px;"><p style="text-align:left;"> <strong>SMS Call Back Service</strong></p><p style="text-align:left;">To avoid waiting on the line, <strong>send an SMS* to 9184 1600</strong> with the following info:<br><strong>CPF</strong><​space​><strong>CC</strong><​space​><strong>contact number</strong><​space​><strong>name</strong><br><em>Example: CPF CC 91234567 John</em><br></p><p style="text-align:left;"> We will call you within 2 working days.</p> <p> <br>*Normal SMS charges apply. Please refer to the <a href="/members/gen/tnc/SMSDisclaimer" target="_blank">disclaimer</a>.</p></td><td style="width:15%;height:208px;text-align:center;">​</td></tr></tbody></table><p> <br></p><p> <strong>Alternatively, call us at: </strong><br>We strive to serve you within 30 seconds. However, the wait could be as long as 15 minutes when we are experiencing high call volume. <br></p><table class="ms-rteTable-default" cellspacing="0" style="width:100%;"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;">​<span aria-hidden="true"></span><span aria-hidden="true"></span>​<span aria-hidden="true"></span><strong>1800-227-1188 for local calls</strong>​<span aria-hidden="true"></span></td><td class="ms-rteTableOddCol-default" valign="middle" rowspan="2" style="width:30%;text-align:center;"><p>​Mondays to Fridays </p><p>8am to 5.30pm<span aria-hidden="true"></span><span aria-hidden="true"></span><span aria-hidden="true"></span></p></td></tr><tr class="ms-rteTableOddRow-default"><td class="ms-rteTableEvenCol-default">​+65-6227-1188 from overseas​</td></tr></tbody></table><p>    </p><p> <strong>Interactive Call Flow (PNG, 0.4MB)</strong></p><p> <a href="/Assets/common/PublishingImages/Contact%20Info/Interactive_CallFlow.png"><img alt="Interactive Call Flow" src="/Assets/common/PublishingImages/Contact%20Info/Interactive_CallFlow.png" style="width:100%;height:auto;" /></a></p><p>   <strong></strong></p><p> <strong>Call Authentication Interactive Call Flow (PNG, 0.3MB)</strong></p><p> <a href="/Assets/common/PublishingImages/Contact%20Info/CallAuthen_CallFlow.png"><img alt="Call Authentication Flow" src="/Assets/common/PublishingImages/Contact%20Info/CallAuthen_CallFlow.png" style="width:100%;height:auto;" /></a></p><h3> <strong>CPF E-Submission</strong></h3><p> <strong>You can call us at:</strong></p><table class="ms-rteTable-default" cellspacing="0" style="width:100%;text-align:center;"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;text-align:left;"> <strong>6220-2340</strong><strong><strong> for local calls<span aria-hidden="true"></span></strong></strong></td><td class="ms-rteTableOddCol-default" rowspan="2" style="width:30%;text-align:center;"><div><p>​<span aria-hidden="true"></span>Mondays to Fridays </p></div><p>8am to 5.30pm<span aria-hidden="true"></span><span aria-hidden="true"></span></p></td></tr><tr class="ms-rteTableOddRow-default" style="text-align:left;"><td class="ms-rteTableEvenCol-default" style="width:50%;">​+65-6220-2340 from overseas</td></tr></tbody></table><p> </p><p> <strong>Interactive Call Flow</strong></p><table border="0" cellspacing="2" cellpadding="1" style="padding:5%;width:100%;height:auto;"><tbody><tr><td width="100%" align="center" bgcolor="#eeeeee"><table width="80%" border="0" cellspacing="2" cellpadding="1"><tbody><tr><td align="center" style="padding:5px;width:80%;"> <b>Press</b></td></tr><tr style="text-align:center;"><td width="50%" valign="middle" bgcolor="#ffffff"><p>[NRIC No] followed by [#] </p><p>If you are a foreigner, press [*]  <br></p></td></tr></tbody></table> <br> </td></tr></tbody></table>   <h3> <strong>Feedback to Quality Service Manager</strong></h3><p> <strong>You can call us at:</strong></p><table class="ms-rteTable-default" cellspacing="0" style="width:100%;"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;"> <strong>1800-226-3866 for local calls</strong></td><td class="ms-rteTableOddCol-default" rowspan="2" style="width:30%;text-align:center;"><p>Mondays to Fridays </p><p>​8.30am to 5pm</p></td></tr><tr class="ms-rteTableOddRow-default"><td class="ms-rteTableEvenCol-default"> <span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space:nowrap;">+65-6226-3866<a title="Call: +65-6226-3866" href="#" style="margin:0px;border:currentcolor;left:0px;top:0px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;"><img title="Call: +65-6226-3866" alt="" style="margin:0px;border:currentcolor;left:0px;top:0px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;" /></a></span> from overseas</td></tr></tbody></table> <br> <br>TrueTrueTrue

 

 

Your session will be terminated soon. Click 'OK' to continue or 'Cancel' to Logout.

 

Your screen width is too small to display

Please adjust the width of your browser or use a desktop machine for a better web experience.

Thank you.