Beware of scam calls and scam messages impersonating as CPF officers asking for your personal details. Ignore them and do not share your Singpass ID/password or banking details with anyone. CPF officers will NOT ask for your Singpass, banking userid or password.

Scheduled Maintenance: CPF digital services will not be available from 26 Nov 2022, 10pm to 27 Nov 2022, 7am.

Maintenance: CPF digital services are not available on 22 Nov 2022 from 12.30pm to 2.30pm. You may access CPF Mobile app.

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How long does it take to process my application to start my monthly payouts?

Please refer to the table below for our service standards to process your application to start your monthly payouts from your retirement savings:



Processing Time

Plan my monthly payouts

Members born in 1957 and after


Three days to two weeks*


* Your application may take up to two weeks to process if you have submitted multiple payout decisions via the Plan my monthly payouts service.


Start Monthly Payouts

Members born before 1957

To start your monthly payouts next month, apply at least three working days before end of the month.

Monthly payouts will start at 65 or within one month (whichever is later) after your instruction is processed.