What if I lose the endorsement email or did not receive the endorsement email for the use of my CPF savings under the CPF Education Loan Scheme?
Both the student and the member will receive a copy of the email that is sent for member's endorsement on the use of his/her CPF savings for the student's education. The member can use either email to endorse the application using his/her own Singpass.
A reminder email would be sent generally within the next three days if the member had not endorsed the application*. The member can respond directly to the reminder email to endorse the application.
Should you have any queries on the application process, you may reach us at cpf.gov.sg/writetous.
Note: The member is also advised to ensure that his/her email settings are in place and the email address used by the student in the application is accurate.