Scheduled Maintenance: CPF digital services will not be available on 26 Mar 2023, from 12am to 8am.

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What are the service standards for processing applications relating to CPF Education Loan Scheme?

Please refer to the table for our service standards for processing applications relating to CPF Education Loan Scheme.

Service Processing Time
Apply to use CPF for my education

Online: 1 working day*

Manual: 21 working days*

*Upon receipt of application and confirmation from  
institution

Cancel use of CPF for education Online: 1 working day
Change my monthly instalment rate
Repay my education loan

Online: 2 working days

Manual: 14 working days

Revoke use of CPF for education

Online: within 7 working days

Manual: 14 working days

Waive the repayment by my child(ren)

Online: within 8 working days

Manual: 14 working days

Apply for deferment

Online: 1 working day

Manual: 21 working days

Due to the current Covid-19 situation, manual processing may be delayed. You are advised to submit your applications online using your Singpass to avoid any delay in the processing.