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How long does it take to process the refund of the excess payment made to the Housing & Development Board or the bank of my housing loan?

Please refer to the table for our service standards for processing the refund of the excess payment made to HDB or the bank.

Service Normal Processing Time
Process the refund of excess payment made to HDB or the bank

The funds and refund details are transmitted through the electronic link-ups with HDB or the banks: Within three working days

The funds and/or refund details are transmitted to us by other means: Within fifteen working days