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If a member suffers from terminal illness or total permanent disability, how can he/she make a claim under the Home Protection Scheme?

A member can make a claim by applying online using his/her Singpass.

To determine his/her eligibility for the benefits, CPF Board will arrange for him/her to be further examined by CPF Board's doctors. 

To help speed up the claim process, we encourage members to submit the following documents when applying online:

  • A doctor’s memorandum or medical report on their medical condition (dated within the last six months from claim application date)
  • A letter from their last employer showing the employment status or a letter on the cancellation of self-employed license
  • Any other documents to support the claim (e.g. claim forms from other insurance companies or police report on incapacity due to accidents, etc)