Beware of scam calls and scam messages impersonating as CPF officers asking for your personal details. Ignore them and do not share your Singpass ID/password or banking details with anyone. CPF officers will NOT ask for your Singpass, banking userid or password.

Scheduled Maintenance: CPF digital services will not be available from 26 Nov 2022, 10pm to 27 Nov 2022, 7am.

Maintenance: CPF digital services are not available on 22 Nov 2022 from 12.30pm to 2.30pm. You may access CPF Mobile app.

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If a member suffers from terminal illness or total permanent disability, how does he make a claim under the Home Protection Scheme?

A member can make a claim by submitting an online application via my cpf Online Services > My Requests > Home Protection Scheme (HPS) > Apply to Claim on Medical Grounds (HPS/IC Claim).
 
Arrangements may be made for the member to be further examined by CPF Board's doctors to determine his eligibility to claim Home Protection Scheme benefits.

Submission of the following documents with the online application is encouraged to help shorten claim processing time:

  • A doctor's memorandum or medical report on his medical condition (dated not more than six months from claim application date)
  • A letter from last employer showing the employment status or a letter on the cancellation of self-employed license
  • Any other documents to support the claim (e.g. claim forms from other insurance companies or police report on incapacity due to accidents, etc)