Beware of scam calls and scam messages impersonating as CPF officers asking for your personal details. Ignore them and do not share your Singpass ID/password or banking details with anyone. CPF officers will NOT ask for your Singpass, banking userid or password.

Scheduled Maintenance: CPF digital services will not be available from 26 Nov 2022, 10pm to 27 Nov 2022, 7am.

Maintenance: CPF digital services are not available on 22 Nov 2022 from 12.30pm to 2.30pm. You may access CPF Mobile app.

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How do I claim the Home Protection Scheme benefits?

A Home Protection Scheme (HPS) claim can be made when a member passes away or suffers from terminal illness or total permanent disability.

The family of the deceased can inform CPF Board of the passing by providing a copy of the death certificate and submit an online form via my cpf digital services - My Requests > Home Protection Scheme (HPS) > Notify a Death (Ref: HPS/D). CPF Board will contact the family members if any other documents are required.

A member can make a claim by submitting an online application via my cpf digital services - My Requests > Home Protection Scheme (HPS) > Apply to Claim on Medical Grounds (Ref: HPS/IC).

 

Arrangements may be made for the member to be further examined by CPF Board's doctors to determine his eligibility to claim HPS benefits.

  1. A doctor's memorandum or medical report on the medical condition (dated not more than six months from claim application date).
  2. A letter from last employer showing the employment status or a letter on the cancellation of self-employed license.
  3. Any other documents to support the claim (e.g. claim forms from other insurance companies or police report on incapacity due to accidents, etc).