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If an outstanding housing loan was insured by the deceased under the HPS, we will automatically assess the deceased’s claim eligibility once CPF Board is notified of the member’s death by the Immigration and Checkpoints Authority (ICA).
CPF Board will inform the family members of the outcome and if additional information is required.
When the claim is approved, the outstanding loan will be paid directly to the mortgagee.
The member can make a claim by applying online using his/her Singpass.
CPF Board may arrange for the member to be further examined by CPF Board’s doctors to determine his/her eligibility to claim HPS benefits.