What are CareShield Life/ElderShield supplements?
Members insured under CareShield Life and ElderShield can consider purchasing Supplements from private insurers to have additional benefits such as higher payouts or coverage for less severe disability.
There are no restrictions on the number of supplement policies one can be covered. Supplement premiums can be paid using MediSave, up to a limit of $600 per calendar year per person insured. Premiums for Supplements range widely and commensurate with the type of benefits they offer. You may refer to the FAQ for Supplements for more information.
For more information on your CareShield Life/ElderShield Supplements, please contact your insurer:
Singapore Life Limited
Address: 4 Shenton Way, #01-01, SGX Centre 2, Singapore 068807
Website: singlife.com
Email: cs_life@singlife.com
Hotline: 6827 9933
Income Insurance Limited
Address: 75 Bras Basah Road, Income Centre, Singapore 189557
Website: income.com.sg
Hotline: 6332 1133
The Great Eastern Life Assurance Company Limited
Address: 1 Pickering Street #13-01, Great Eastern Centre, Singapore 048659
Website: greateasternlife.com
Email: wecare-sg@greateasternlife.com
Hotline: 1800-248-2888
You can check your CareShield Life/ElderShield supplement plan by following these steps:
a. Visit the CPF website.
b. Log in using your Singpass.
c. Hover over "my cpf" and click on "Healthcare" under "My dashboards".
d. Click on “Long-term care insurance” on the anchor links or scroll down to the “Long-term care insurance” section.
If you are covered under a Supplement plan, this section will show the insurer of your Supplement plan (i.e. Singlife, Great Eastern, or Income Insurance). Do contact your insurer to find out which Supplement plan you are covered under.
If you do not have any Supplement plan, this section will not reflect any information.
