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Why is there an error message stating that my MediSave balance is insufficient to take over paying an insured’s CareShield Life/ElderShield/MediShield Life premiums?

If you received an error message stating that your MediSave balance is insufficient to take over paying an insured’s CareShield Life/ElderShield/MediShield Life premiums, it could be because your MediSave balance has been reserved for upcoming premium payments for yourself and/or your dependants’ healthcare insurance coverage.

If you do not have enough MediSave balance to take over paying another insured's CareShield Life/ElderShield/MediShield Life premiums, you may top up your MediSave balance or arrange for another family member to take over the insured's premiums. This will ensure that you have sufficient MediSave balance reserved for your own healthcare needs.