Beware of scam calls and scam messages impersonating as CPF officers asking for your personal details. Ignore them and do not share your Singpass ID/password or banking details with anyone. CPF officers will NOT ask for your Singpass, banking userid or password.

Scheduled Maintenance: CPF digital services will not be available from 26 Nov 2022, 10pm to 27 Nov 2022, 7am.

Maintenance: CPF digital services are not available on 22 Nov 2022 from 12.30pm to 2.30pm. You may access CPF Mobile app.

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I am not selling my property. How can I make a voluntary housing refund of the housing amount withdrawn?

You can refund any amount, capped at the full principal amount you have withdrawn for the property with the accrued interest. You can submit your application:

1. Online by following the steps below:
• Read the disclaimer. If you accept, click the checkbox
• Click “Start”
• Log in with your Singpass
• Select a payment method
• Select a property, enter a refund amount
• Click “Next”
• Read the declaration. If you agree, click the checkbox and click “Confirm”
• Make the payment

2. Through CPF Mobile app by following the steps below:
• Log in to CPF Mobile app with your Singpass
• Select “Services”
• Select “Voluntary Housing Refund” and click "Continue"
• Select the property, key in a refund amount, and click “Next”
• Read the agreement. If you agree, click the checkbox
• Click “Next”
• Select the payment method
• Make the payment

Refunds made by PayNow using the QR code or OCBC PayAnyone will be shown in your transaction history immediately after the payment. Refunds made by eNETS will be shown in your transaction history within the next working day of the payment.
 
Members who are not able to submit online or through the CPF Mobile app may write to us at cpf.gov.sg/writetous for assistance.