Scheduled Maintenance: CPF digital services will not be available on 7 Apr 2024, from 12am to 8am.

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My top-up via PayNow QR is not reflected in my CPF account. Why is my CPF account balance(s) not updated immediately?

Your top-up via PayNow QR will generally be processed  immediately upon successful deduction from your bank account.

If your top-up is not reflected in your CPF accounts, please check your CPF account balance after five working days as more time may be needed to process the transaction. Such cases are  extremely rare and may arise due to intermittent network connectivity issues beyond CPF Board's control.

Please alert us immediately if your payment is still not updated in your CPF account balance after five working days.