Scheduled Maintenance: CPF digital services will not be available on 7 Apr 2024, from 12am to 8am.

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What are the service standards for processing applications relating to employees' CPF Matters?

Please refer to the table for our service standards for processing applications relating to employees' CPF Matters.

Service  Normal Processing Time
Feedback on late/underpayment or omission of CPF contributions from employers (a case officer will be assigned to you) You will receive an acknowledgement of your report within 5 working days.