Beware of scam calls and scam messages impersonating as CPF officers asking for your personal details. Ignore them and do not share your Singpass ID/password or banking details with anyone. CPF officers will NOT ask for your Singpass, banking userid or password.

Scheduled Maintenance: CPF digital services will not be available on 2 Oct 2022, from 12am to 10am.

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How can I lodge a report for non-payment or underpayment of CPF contributions?

For discrepancies in CPF contributions:

If you suspect any non-payment or underpayment of CPF contributions, you may use the CPF calculator to verify the CPF contribution rates applicable to you. Please note that certain types of payments do not attract CPF contributions, you may click here to find out more.  

If there are discrepancies, you should approach your employer immediately, while the documentary evidence is fresh.  Your employer is expected to rectify the errors without delay.

If your employer does not provide you with a satisfactory response, you can lodge a report with CPF Board. Please enclose all available supporting documents to support your claim (e.g., pay slips and employment contract). Claims made without any supporting documents would require a longer time to investigate.  

If you would like to lodge a report, please click here. Please note the likelihood of recovery for any non/underpayment of CPF contributions beyond 1 year is low as the parties’ recollection of the facts or availability of evidence may diminish over time.

For discrepancies in CPF contributions and employment-related claims:

If you have any salary and dismissal related claims, you should try to resolve the dispute amicably with your employer first. If your employer does not provide you with a satisfactory response, you should file your claims with the Tripartite Alliance for Dispute Management (TADM).

The Board will compute the CPF contributions based on the amount of wages due and payable once TADM has concluded your claims.