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Scheduled Maintenance: CPF digital services will not be available from 24 Sep 2022, 10pm to 25 Sep 2022, 5am.

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What supporting documents would I need if I’m making a first-time CPF transfer to my loved ones?

You would need to submit the following documents for first-time transfers to your loved ones via My Mailbox.

Supporting documents are not required for cash top-ups. 

CPF transfer to

Supporting documents

Spouse

Marriage certificate, if your marriage is registered overseas

Parent(s)

Your birth certificate

Grandparent(s)

Your and your parent(s)’s birth certificates

Sibling(s)

Your and your sibling(s)’s birth certificates

Parent(s)-in-law

Your overseas marriage certificate* and your spouse’s birth certificate 

Grandparent(s)-in-law

Your overseas marriage certificate, your spouse’s and your spouse’s parent(s)’s birth certificates

*Not required if your marriage is registered in Singapore

Steps to submit the documents via My Mailbox

  1. Login to cpf.gov.sg with your Singpass
  2. At the top of the page, click "+New Enquiry" to begin
  3. Select "Retirement/ Ages 55 and Above/ Top-ups" for Subject 
  4. Select "General Enquiry - Retirement" for Category
  5. Attach your documents and key in your request in the Message field
  6. Click on "Submit" to confirm your enquiry