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Why do I encounter 'time-out' error when I am making a payment to CPF using eNETS Debit?

There are several reasons that may result in the ‘time-out’ error when making a payment to CPF using eNETS Debit. Some common reasons are:

  • Disabled pop-up
  • Wrong bank account type selected
  • Invalid user ID/PIN entered
  • Exceeded banks’ eNETs daily transaction limit
  • Insufficient funds in bank account

You may wish to contact your bank directly to check on your bank account-related issues.