Scheduled maintenance: Long-term care insurance information on Healthcare Dashboard is unavailable from 26 April 2024, 8pm to 28 April 2024, 11.30pm for upgrades.

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What should I do if I face difficulty logging into my cpf digital services?

Here are some ways for you to troubleshoot when encountering login issues:

  1. Check your internet connection to ensure it is stable.
  2. Clear your browser cache before trying again (please refer to this link for instructions on how to clear the cache for all major browsers).
  3. Relaunch CPF website and try to log in again.
  4. Check that your browser is updated. my cpf digital services is compatible with the latest two versions of these commonly used browsers.  
  5. Check that your device date-time setting is set to “Automatic” or the current date and time
  6. Try logging in to other government websites to determine if the issue occurs on these other platforms.

If the issue persists, please write to us for further assistance.