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Call usCall us<table border="0" cellspacing="0" style="width:100%;"><tbody><tr><td class="cpf-alert-info" style="width:85%;height:208px;"><p style="text-align:left;">We seek your patience and understanding as call demand could be high during this period due to the COVID-19 situation. </p><p style="text-align:left;">If you have urgent transactions, we strongly encourage you to transact online via <a href="https://www.cpf.gov.sg/">CPF website</a> or <a href="/Members/Services/others/esvpages/e-services/mobile"> <em>myCPF</em> mobile app</a>. If you do not have a SingPass account or if you need to reset your password, you can <a href="https://www.singpass.gov.sg/" target="_blank">register for /reset your SingPass via the SingPass website</a>.</p><p style="text-align:left;">For more information, please read the <a href="/members/Others/member-pages/advisory-1">CPF Customer Service Advisory</a>.</p></td><td style="width:15%;height:208px;text-align:center;">​</td></tr></tbody></table><p> </p><p>​​<strong>Have a question? We’ll be glad to help. Call us for general enquiries.</strong></p> <br> <table border="0" cellspacing="0" style="width:100%;"><tbody><tr><td class="cpf-alert-info" style="width:85%;height:208px;"><p style="text-align:left;"> <strong>SMS Call Back Service</strong></p><p style="text-align:left;">To avoid waiting on the line, <strong>send an SMS* to 9184 1600</strong> with the following info:<br><strong>CPF</strong><​space​><strong>CC</strong><​space​><strong>contact number</strong><​space​><strong>name</strong><br><em>Example: CPF CC 91234567 John</em><br></p><p style="text-align:left;"> Due to the Covid-19 situation, we seek your understanding that we may take longer to return your call.</p><p> <br>*Normal SMS charges apply. Please refer to the <a href="/members/gen/tnc/SMSDisclaimer" target="_blank">disclaimer</a>.</p></td><td style="width:15%;height:208px;text-align:center;">​</td></tr></tbody></table><p> <br></p><p> <strong>Alternatively, call us at: </strong> <br>We strive to serve you within 30 seconds. However, the wait could be as long as 15 minutes when we are experiencing high call volume. <br></p><table class="ms-rteTable-default" cellspacing="0" style="width:100%;"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;">​<span aria-hidden="true"></span><span aria-hidden="true"></span>​<span aria-hidden="true"></span><strong>1800-227-1188 for local calls</strong>​<span aria-hidden="true"></span></td><td class="ms-rteTableOddCol-default" valign="middle" rowspan="2" style="width:30%;text-align:center;"><p>​Mondays to Fridays </p><p>8am to 5.30pm<span aria-hidden="true"></span><span aria-hidden="true"></span><span aria-hidden="true"></span></p></td></tr><tr class="ms-rteTableOddRow-default"><td class="ms-rteTableEvenCol-default">​+65-6227-1188 from overseas​</td></tr></tbody></table><p>    </p><p> <strong>Interactive Call Flow (PNG, 0.2MB)</strong></p><p> <a href="/Assets/common/PublishingImages/Contact%20Info/Interactive_CallFlow.png"> <img alt="Interactive Call Flow" src="/Assets/common/PublishingImages/Contact%20Info/Interactive_CallFlow.png" style="width:100%;height:auto;" /></a></p><p>   <strong></strong></p><p> <strong>Call Authentication Interactive Call Flow (PNG, 0.3MB)</strong></p><p> <a href="/Assets/common/PublishingImages/Contact%20Info/CallAuthen_CallFlow.png"> <img alt="Call Authentication Flow" src="/Assets/common/PublishingImages/Contact%20Info/CallAuthen_CallFlow.png" style="width:100%;height:auto;" /></a></p><h3> <strong>CPF E-Submission</strong></h3><p> <strong>You can call us at:</strong></p><table class="ms-rteTable-default" cellspacing="0" style="width:100%;text-align:center;"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;text-align:left;"> <strong>6220-2340</strong><strong><strong> for local calls<span aria-hidden="true"></span></strong></strong></td><td class="ms-rteTableOddCol-default" rowspan="2" style="width:30%;text-align:center;"><div><p>​<span aria-hidden="true"></span>Mondays to Fridays </p></div><p>8am to 5.30pm<span aria-hidden="true"></span><span aria-hidden="true"></span></p></td></tr><tr class="ms-rteTableOddRow-default" style="text-align:left;"><td class="ms-rteTableEvenCol-default" style="width:50%;">​+65-6220-2340 from overseas</td></tr></tbody></table><p> </p><p> <strong>Interactive Call Flow</strong></p><table border="0" cellspacing="2" cellpadding="1" style="padding:5%;width:100%;height:auto;"><tbody><tr><td width="100%" align="center" bgcolor="#eeeeee"><table width="80%" border="0" cellspacing="2" cellpadding="1"><tbody><tr><td align="center" style="padding:5px;width:80%;"> <b>Press</b></td></tr><tr style="text-align:center;"><td width="50%" valign="middle" bgcolor="#ffffff"><p>[NRIC No] followed by [#] </p><p>If you are a foreigner, press [*]  <br></p></td></tr></tbody></table> <br> </td></tr></tbody></table>   <h3> <strong>Feedback to Quality Service Manager</strong></h3><p> <strong>You can call us at:</strong></p><table class="ms-rteTable-default" cellspacing="0" style="width:100%;"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;"> <strong>1800-226-3866 for local calls</strong></td><td class="ms-rteTableOddCol-default" rowspan="2" style="width:30%;text-align:center;"><p>Mondays to Fridays </p><p>​8.30am to 5pm</p></td></tr><tr class="ms-rteTableOddRow-default"><td class="ms-rteTableEvenCol-default"> <span class="baec5a81-e4d6-4674-97f3-e9220f0136c1" style="white-space:nowrap;">+65-6226-3866<a title="Call: +65-6226-3866" href="#" style="margin:0px;border:currentcolor;left:0px;top:0px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;"><img title="Call: +65-6226-3866" alt="" style="margin:0px;border:currentcolor;left:0px;top:0px;right:0px;bottom:0px;overflow:hidden;vertical-align:middle;float:none;display:inline;white-space:nowrap;" /></a></span> from overseas</td></tr></tbody></table> <br> <br>TrueTrueTrue

 

 

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