If you are making payment via:

Direct Debit

(i) Submission status shows “Submitted”

You can login to CPF EZPay > View / Amend / Delete Submission to amend or delete your submission. You can change CPF contribution amounts for employees, delete employee, or amend other payment amounts e.g. CPF Late Payment Interest.

 However, you will not be able to amend the Ordinary Wages, Additional Wages or Update Staff Information such as Date of Birth. If you wish to change them, please delete the current submission and create a new submission instead.

 Do remember to re-submit your CPF contributions after you have amended or deleted your submission. Any amended submission will remain in Draft mode and will not be sent for Direct Debit deduction until you complete the entire submission process again.

 All CPF submissions made on a day are processed at 5:15pm on the same day and the submission status will be updated as "Processed". You can no longer amend or delete the submission after it has been processed.

(ii) Submission status shows “Processed”

You can no longer amend or delete the submission as your submission has been processed. All CPF submissions made on a day are processed at 5:15pm on the same day and the submission status will be updated as "Processed".

If you have underpaid CPF contributions, you may pay the difference using a Submit  ad hoc CPF payments in CPF EZPay for the affected employee(s) in the affected month(s). You should key in the CPF shortfall amount you wish to pay but still declare the full wages earned for the month.

If you have overpaid the CPF contributions or paid for the wrong employee(s), you may apply for a refund immediately and no later than one year from the date of payment, subject to the availability of funds in the member's CPF account.

PayNow QR

You can no longer make amendments to the submission after proceeding to the payment page with the generated QR code.

If you have underpaid CPF contributions, you may pay the difference using a Submit ad hoc CPF payments in CPF EZPay for the affected employee(s) in the affected month(s). Declare the full wages earned for the month and the CPF shortfall amount.

If you have overpaid the CPF contributions or paid for the wrong employee(s), you may apply for a refund immediately and no later than one year from the date of payment, subject to the availability of funds in the member's CPF account.