Write to us

Note: You may find some of the answers you need from our Frequently Asked Questions (FAQs).

For member-related enquiries, try Ask CPF.
For employer-related enquiries, try Ask CPF.

If you have enquiries relating to your CPF account, please write to us via My Mailbox. You will receive personalised replies which may contain your confidential information.

For non-confidential matters, use the online email below. This online email takes 5 to 10 minutes to complete. All fields marked with * are mandatory.

Please give us your email so that we can respond to you more quickly. Otherwise, it may take up to a month for you to receive a hardcopy reply.

For members, please update your email at My Notifications.
For employers, please update your email at Change of Particulars.

Due to the Covid-19 situation, we seek your understanding that we may take longer than usual to respond to you.

As we have to serve many CPF members, we may not respond to members who write to us repeatedly on the same matter even after we have replied. This enables us to focus our efforts on serving members in greater or more urgent need for assistance.

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Contact Details

Please provide the contact details registered with CPF Board as we will reply you via the registered contact details to safeguard your information. You can check or update your contact details at My Notifications (SingPass required).

e.g. example@example.com
e.g. 90525505

e.g. S1234567A

Please select others if you do not have a CPF Submission Number (CSN) or Unique Entity Number (UEN)
e.g. 123456789A-PTE-01
e.g. 123456789A

You can download a copy of this online email after submitting your message.