Write to us

If you are aged 55 and above, please follow these steps to check how much you can withdraw from your CPF accounts:

1. Log on to Retirement Dashboard using your Singpass
2. Scroll down to "Withdraw for immediate retirement needs"

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We strive to reply to you within 5 working days for your enquiries. The wait could be longer if we are experiencing a high volume of enquiries. To avoid waiting, you can consider checking our FAQs for an answer.

For appeals, we may take 10 working days to reply as more time is needed to assess each case.

If your queries are not found in the FAQs, you can:

  1. Use the online enquiry below. All fields marked with * are mandatory.
OR
  1. Write to us via My Mailbox using your Singpass to keep a record of your correspondence threads.
We will reach out to you via your registered contact details (for email, call and WhatsApp) to safeguard your information.

To
CPF Board

If the Subject is not related to your Message, it may take longer for your email to reach the right team(s) for their attention.

Remaining characters: 4000

(Maximum 4000 characters)

You may attach any relevant screenshots or documentation related to your email below.

Instructions for supporting document submission
  • Ensure that the file name is not more than 50 characters.
  • Ensure that the file size is not more than 5 MB.
  • Only .pdf,.jpeg,.jpg file types will be accepted for submission.
  • Click on Upload after attaching supporting documents to submit the files.

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Your Personal Details

Please provide your details below so that we can reply you promptly.

Please only key in alphabet letters and the following special characters: @ - ( ) ' / ,
Contact Details

We will reply to you via your registered contact details (for email, call and WhatsApp ) to safeguard your information. You can check or update your contact details under Account Settings (Singpass required) to ensure that you do not miss out on our replies and notifications.

e.g. example@example.com
We may respond to your enquiry with a call or WhatsApp message. Please only key in numbers and the following special characters: - + * ( ) #

e.g. S1234567A

Please select others if you do not have a CPF Submission Number (CSN) or Unique Entity Number (UEN)
e.g. 123456789A-PTE-01
e.g. 123456789A

You can download a copy of this online email after submitting your message.


If you have any feedback and/or suggestions on other government policies or issues, please share them through the feedback form at reach.gov.sg.