CPFB | Online Demos

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Shows you how to view selected statements and messages

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CPF Statements

Shows you how to view selected statements and messages

<a href="/Assets/members/Documents/OnlineDemo/iPhone_Statements.mp4" target="_blank" title="Shows you how to view selected statements and messages"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Shows you how to view selected statements and messages</a>

<ol><li>Select <em>myCPF app</em></li><li>Login with your SingPass or SingPass Mobile </li><li>Enter your SingPass ID and Password </li><li>Select the Login button to proceed </li><li>Enter your OTP which has been sent to your mobile phone number which you have registered with SingPass. Alternatively, you may select the 'Token OTP' tab to submit 2FA password as well </li><li>Select 'My Dashboard to view your Account Balance </li><li>Your Account Balance will be displayed on the screen </li><li>Select ‘View More’ to view your latest contribution and other information</li><li>Select Menu > My Healthcare to view your statement </li><li>Your MediSave page will be displayed </li><li>Select Menu > My Housing to view your statement</li><li>Your housing page will be displayed on the screen</li><li>Select Menu > My Investment to view your Statement</li><li>Your investment page will be displayed on the screen</li><li>Select Menu > 'My Messages' to view your statement </li><li>'My Messages' page will be displayed</li><li>Select My Retirement / My Healthcare / My Housing / Others to view the message </li><li>Select Menu > My Statements to view your Transaction History statement</li><li>Your 15 month transaction history will be displayed on the screen</li><li>Select Menu > My Statements to view your Contribution History statement</li><li>Your 15 month contribution history will be displayed on the screen</li></ol>

800,570

Make a Housing Refund with Cash via myCPF mobile

1461

Housing Refund

Make a Housing Refund with Cash via myCPF mobile

<a href="/Assets/members/Documents/OnlineDemo/MobApp_MakeAHousingRefundWithCash.mp4"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Make a Housing Refund with Cash via myCPF mobile</a>

<ol><li>Select <em>myCPF app</em></li><li>Select Login with your SingPass </li><li>Login with your SingPass or SingPass Mobile </li><li>Enter your SingPass ID and Password </li><li>Select the Login button to proceed </li><li>Select the Cancel button to return to the previous screen </li><li>Enter your OTP which has been sent to your mobile phone number which you have registered with SingPass. Alternatively, you may select the 'Token OTP' tab to submit 2FA password as well </li><li>Click the menu icon</li><li>Click ‘My Housing’ or ‘My Services’</li><li>If you clicked ‘My Housing’, you will see this page</li><li>Click ‘Related Services’</li><li>Click ‘Housing Refund’</li><li>If you clicked ‘My Services’, you will see this page</li><li>Click ‘Housing Refund’</li><li>Key in a refund amount</li><li>Click ‘Next’</li><li>Please read the Terms and Conditions, and tick the checkbox</li><li>Click ‘Next’</li><li>Click ‘Confirm’</li><li>Choose the payment mode</li><li>Note: If you do not have the OCBC PayAnyone app installed in your phone, the OCBC PayAnyone option will not be shown to you</li><li>Click ‘Next’</li><li>You will see this acknowledgement page after you have made the payment</li></ol>

800,550

Mobile App – Transfer from my CPF Account to my own/recipient’s Special Account or Retirement Account

1354

Retirement Top-Ups

Mobile App – Transfer from my CPF Account to my own/recipient’s Special Account or Retirement Account

<a href="/Assets/members/Documents/OnlineDemo/MobApp_CPFTransfer.mp4"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Making a CPF Transfer to Special / Retirement Account</a>

<ol><li>Tap on myCPF to begin</li><li>Select Log In With SingPass</li><li>Select the menu icon to show a list of services available </li><li>Select My Services to display the list of services available </li><li>Select Special / Retirement Account Top-Up to top up your own or your Loved Ones’ Special Account or Retirement Account </li><li>Select Self for CPF Transfer to yourself </li><li>The available top-up amount you can receive will be displayed if you are topping up to yourself </li><li>Select CPF Transfer </li><li>Select Loved Ones for CPF transfer to your Loved Ones </li><li>Select your recipient’s relationship to you from the dropdown list if you are topping up to your Loved Ones </li><li>Enter the recipient’s NRIC / Account Number if you are doing CPF transfer to your Loved Ones </li><li>The available top-up amount you can transfer to your Loved Ones will be displayed </li><li>Enter the amount you would like to top-up </li><li>Select Next to proceed </li><li>You will only be required to upload supporting documents if you are doing a CPF transfer to your Loved Ones for the first time. This page will not be available for subsequent CPF transfer to your Loved Ones </li><li>Select Add File to upload your supporting documents </li><li>Select Next to proceed</li><li>Please read the Terms and Conditions </li><li>Please tick on the checkbox to accept the Terms and Conditions </li><li>Select Next to proceed </li><li>Please check that the information displayed is correct </li><li>Select Confirm to proceed </li><li>The Successful status is only applicable for subsequent CPF transfer to Loved Ones. For first time CPF transfer, the status will be Pending </li><li>Please quote this transaction number for future enquiries </li><li>Select Make Another Top-Up if you wish to proceed with another transaction </li></ol>

800,570

Mobile App – Top up my own/recipient’s Special Account or Retirement Account (eNETS)

1353

Retirement Top-Ups

Mobile App – Top up my own/recipient’s Special Account or Retirement Account (eNETS)

<a href="/Assets/members/Documents/OnlineDemo/MobApp_CashTopUp.mp4"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">Making a Cash Top-Up to Special / Retirement Account</a>

<ol><li>Tap on myCPF to begin</li><li>Select Log In With SingPass</li><li>Select the menu icon to show a list of services available </li><li>Select My Services to display the list of services available </li><li>Select Special / Retirement Account Top-Up to top up your own or your Loved Ones’ Special Account or Retirement Account </li><li>Select Cash Top-Up </li><li>Select Self for Cash Top-Up to yourself </li><li>Note: The available top-up amount you can receive will be displayed on the screen if you are topping up to yourself </li><li>Select Loved Ones for Cash Top-Up to your Loved Ones </li><li>Select your recipient’s relationship to you from the dropdown list if you are topping up to your Loved Ones </li><li>Enter the recipient’s NRIC / Account Number if you are topping up to your Loved Ones </li><li>Select Yes or No for the income declaration if you are making cash top-up to your spouse / sibling </li><li>Enter the amount you would like to top-up </li><li>Select Next to proceed. </li><li>Please read the Terms and Conditions. </li><li>Please tick on the checkbox to accept the Terms and Conditions. </li><li>Select Next to proceed. </li><li>Please check that the information displayed is correct </li><li>Select Confirm to proceed </li><li>Select eNETS if you are making the top-up via eNETS Debit payment mode </li><li>Select Next to accept the Agreement </li><li>Select your preferred bank from the list </li><li>You will be redirected to the payment gateway where you will be prompted for your internet banking details and authorisation of this payment </li><li>Select Submit to proceed </li><li>Please quote this transaction number for future enquiries </li><li>Select Make Another Top-Up if you wish to proceed with another transaction </li></ol>

800,570

Mobile App – Top up my own/recipient’s Special Account or Retirement Account (OCBC Pay Anyone)

1450

Retirement Top-Ups

Mobile App – Top up my own/recipient’s Special Account or Retirement Account (OCBC Pay Anyone)

<a href="/Assets/members/Documents/OnlineDemo/MobApp_OCBCAnyone.mp4"><img alt="" src="/_layouts/15/IMAGES/icgen.gif">MobApp_OCBCAnyone.mp4</a>

<ol><li>Tap on myCPF to begin</li><li>Select Log In With SingPass</li><li>Select the menu icon to show a list of services available </li><li>Select My Services to display the list of services available </li><li>Select Special / Retirement Account Top-Up to top up your own or your Loved Ones’ Special Account or Retirement Account </li><li>Select Cash Top-Up </li><li>Select Self for Cash Top-Up to yourself </li><li>Note: The available top-up amount you can receive will be displayed on the screen if you are topping up to yourself </li><li>Select Loved Ones for Cash Top-Up to your Loved Ones </li><li>Select your recipient’s relationship to you from the dropdown list if you are topping up to your Loved Ones </li><li>Enter the recipient’s NRIC / Account Number if you are topping up to your Loved Ones </li><li>Select Yes or No for the income declaration if you are making cash top-up to your spouse / sibling </li><li>Enter the amount you would like to top-up </li><li>Select Next to proceed </li><li>Please read the Terms and Conditions </li><li>Please tick on the checkbox to accept the Terms and Conditions </li><li>Select Next to proceed </li><li>Please check that the information displayed is correct </li><li>Select Cconfirm to proceed </li><li>Select OCBC Pay Anyone if you are making the top-up via OCBC Pay Anyone payment mode </li><li>Select Next to accept the Agreement </li><li>Please login to your bank’s Mobile App to proceed with the payment </li><li>Tap on the arrow button to proceed </li><li>Please quote this transaction number for future enquiries </li><li>Select Make Another Top-Up if you wish to proceed with another transaction </li></ol>

800,550

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