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Verify your CPF contributions with our new CPF Contribution Alert service

To serve CPF members better, we are piloting a new email CPF Contribution Alert service, to inform you when your monthly CPF contributions are credited. You are provided the link to this page for more information on this notification service as you have been selected to participate in this pilot.

Your employer is required to pay your CPF contributions promptly and correctly so you can meet your housing, healthcare and retirement needs. The due date for CPF contributions is on the last day of the calendar month.

With the notification, you can conveniently verify that your CPF contributions are correct.

Should there be any discrepancy, please approach your supervisor or company’s HR department for an explanation immediately so that any errors can be rectified early while documentary evidence is fresh. If CPF contributions were paid-in-error, your employer will need to submit the request for adjustment or refund within one year from the date of payment.

Important information on the CPF Contribution Alert:

  1. The due date for CPF contributions is on the last day of the calendar month. Enforcement action would be taken against employers who fail to pay by the 14th of the following month (or the next working day if the 14th falls on a Saturday, Sunday or Public Holiday).

  2. Depending on the mode of submission which your employer used to make your CPF contributions, it may take three to seven working days to credit the amount to your CPF account.

  3. If multiple employers are contributing CPF for you, you will receive separate notifications for each payment credited.

  4. Email notifications will only be sent for the current month's CPF contributions, that is, email notifications for CPF contributions due this month will be sent to you if the CPF contributions have been credited by the end of the following month. For example, you will receive email notifications for CPF contributions for the month of October 2020 if they are credited between 1 October 2020 and 30 November 2020.

Update your contact details
The notification is sent to the email address, which you have registered with the Board. To check or update your registered contact details (email, mobile etc), you can log in using your Singpass to My Notifications.

If you do not have a Singpass account or if you need to reset your password, you can register for / reset your Singpass via the Singpass website.

Compute your CPF
You can use this calculator to compute your CPF contributions based on your payslip. If there is any error, do check with your employer.

Lodge report on CPF non/under-payment
If you wish to report any non-payment or underpayment of your CPF contributions, click on the link and log in with your Singpass. Alternatively, if you are logging in to our CPF website directly, select My Requests > Other CPF Matters > Report on non-payment or underpayment of CPF contributions.

You can refer to the Report on non-payment or underpayment of CPF contributions online demo if you require assistance in completing the form.

Feedback on this pilot CPF Contribution Alert service
We would love to hear from you! Please complete a short survey to provide your suggestions and feedback using the survey link provided in our email notification to you.

If you have further enquiries, please write to us (Select Subject ‘Others’, Category ‘General Enquiry – CPF Contribution Alert’).

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