Skip Ribbon Commands
Skip to main content

 

 

Counter services are available from 2 June 2020 by appointments onlyCounter services are available from 2 June 2020 by appointments onlyTrueTrue

 

 

Counter services are available from 2 June 2020 by appointments onlyCounter services are available from 2 June 2020 by appointments only<p>Counter services at CPF Service Centres will be available from 2 June 2020 by appointments only. For your safety and well-being, no walk-ins are allowed. </p><p>For greater convenience, do use our digital services instead. Alternatively, you can send your enquiry to us via: </p><ol type="a"><li> <a href="https://www.cpf.gov.sg/eSvc/Web/Services/MyMailbox/MyMailboxLanding">My Mailbox</a> by logging in to the CPF website through SingPass,</li><li>by sending an enquiry through <a href="https://www.cpf.gov.sg/writetous">Write to Us</a> or,</li><li> <a href="https://www.cpf.gov.sg/members/contact/call-us">call our hotline</a>.</li></ol><p> </p><p>Please <a href="/mynotifications">give us your email at My Notifications</a> so that we can respond to you more quickly. Otherwise, it may take up to a month for you to receive a reply by mail.</p><p>If you have urgent transactions, we strongly encourage you to <a href="https://www.cpf.gov.sg/eSvc/Web/Services/MyRequest/MyRequestLanding">transact online via the CPF website</a> or the <em>myCPF</em> mobile app. If you do not have a SingPass account or if you need to reset your password, you can <a href="https://www.singpass.gov.sg/" target="_blank">register for /reset your SingPass via the SingPass website</a>.</p><p>Here are links to common transactions that may be of interest to you:</p><div class="hidden-xs"><table width="100%" class="ms-rteTable-default" cellspacing="0"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;text-align:center;"><div> </div><div>​<strong>Nomination</strong></div><div>You can now conveniently <a href="/MakeCPFNom">make a Nomination online</a>!</div><div> </div></td><td class="ms-rteTableOddCol-default" style="width:50%;text-align:center;"><div>​</div><div> <strong>CPF Withdrawal</strong></div><div> <a href="/A55">Submit an online application to withdraw your CPF </a>with your SingPass and receive your payout through PayNow!</div><div> </div></td></tr><tr class="ms-rteTableFooterRow-default"><td class="ms-rteTableFooterEvenCol-default" rowspan="1" style="width:50%;text-align:center;"><div> </div><div>​<strong style="color:#444444;">Top up to your SA/RA</strong></div><div> <span style="color:#444444;">Download </span> <span style="color:#444444;">myCPF mobile</span><span style="color:#444444;"> app today and <a href="/RSTU">top up to your Special Account or Retirement Account</a>!</span></div>​</td><td class="ms-rteTableFooterOddCol-default" rowspan="1" style="width:50%;text-align:center;"><div> </div><div> ​<strong style="color:#444444;">Paying MediSave in instalments for Self Employed Persons</strong></div><div> <span style="color:#444444;"> </span> <span style="color:#444444;"><a href="https://www.cpf.gov.sg/eSvc/Web/Schemes/MedisaveInstallments/MedisaveCoverPage">Submit an online application</a> with your SingPass now!</span></div>​</td></tr></tbody></table></div><div class="visible-xs"><table width="100%" class="ms-rteTable-default" cellspacing="0"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;text-align:center;"><div> </div><div>​<strong>Nomination</strong></div><div>You can now conveniently <a href="/MakeCPFNom">make a Nomination online!</a></div><div> </div></td></tr><tr><td class="ms-rteTableOddCol-default" style="width:50%;text-align:center;"><div>​</div><div> <strong>CPF Withdrawal</strong></div><div> <a href="/A55">Submit an online application to withdraw your CPF </a>with your SingPass and receive your payout through PayNow!</div> <div> </div></td></tr><tr class="ms-rteTableFooterRow-default"><td class="ms-rteTableFooterEvenCol-default" rowspan="1" style="width:50%;text-align:center;"><div> </div><div>​<strong style="color:#444444;">Top up to your SA/RA</strong></div><div> <span style="color:#444444;">Download </span> <em style="color:#444444;">myCPF</em><span style="color:#444444;"> mobile app today and <a href="/RSTU">top up to your Special Account or Retirement Account</a></span></div><div> </div></td></tr><tr><td class="ms-rteTableFooterOddCol-default" rowspan="1" style="width:50%;text-align:center;"><div> </div><div> ​<strong style="color:#444444;">Paying MediSave in instalments for Self Employed Persons</strong></div><div> <span style="color:#444444;"> </span> <span style="color:#444444;"> <a href="https://www.cpf.gov.sg/eSvc/Web/Schemes/MedisaveInstallments/MedisaveCoverPage">Submit an online application</a> with your SingPass now!</span></div><div> </div></td></tr></tbody></table></div><p> <strong></strong> </p><p> <strong>Call Us</strong></p><p>We seek your patience and understanding as call waiting time may be longer during this period.</p><p>To avoid waiting on the line, you can SMS your enquiries to us at <strong>9184 1600</strong> with the following information and our Customer Service Executive will contact you within 2 working days. </p> <strong>CPF</strong><​space​><strong>CC</strong><​space​><strong>contact number</strong><​space​><strong>name</strong><br><em>Example: CPF CC 91234567 John</em><br><br> <p> </p><p> <strong>Make an appointment</strong></p><p>You can <a href="https://www.cpf.gov.sg/Members/Services/others/esvpages/e-services/cpf-appointment-service">make an appointment</a> to visit us at least one working day in advance. Before you make an appointment, you may wish to visit the CPF website to obtain the information that you need or transact online via the CPF website or the myCPF mobile app. This would save you a trip to visit us. We may contact you prior to your appointment to resolve your queries over the phone and guide you to perform your transactions online. </p> <br> <p>We thank you for your understanding and cooperation during this period. Stay safe. Together, we can tide through these difficult times. #SGUnited</p>

Your session will be terminated soon. Click 'OK' to continue or 'Cancel' to Logout.

 

Your screen width is too small to display

Please adjust the width of your browser or use a desktop machine for a better web experience.

Thank you.