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Agency Services<div><div><div class="col-xs-12 col-sm-6 col-md-6 col-lg-6 col-print-6"><table><tbody><tr><td> <img class="img-responsive" alt="Mark image" src="/Assets/members/PublishingImages/Careers/MarkHo.png" /> </td></tr><tr><td></td></tr></tbody></table></div></div></div><p> </p> <table width="100%" border="0" cellspacing="0"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" colspan="1" style="width:50%;"> <p>​</p><p><strong>1. What attracted you to join CPFB? </strong><br>I was an intern at the CPFB Finance Department. During my internship, I had my first experience of the working culture in CPFB and find that it is friendly and encouraging. Although I was a business student, I was not interested in a career that revolved around making profits or worrying about the bottom line. Hence, I applied for jobs in the public sector, which included CPFB too.  </p><p><strong>2. Give us an overview of what you do and what you find meaningful about your work. </strong><br>My work consists of mainly project management, where I oversee projects assigned to me from end to end. Some of the projects that I have been involved in include the GST Voucher and SG Bonus schemes. I'll also have to handle procurement, work with IT to develop systems, perform system testing and manage daily operations. In addition, I work closely with various government agencies such as Ministry of Finance and Ministry of Health, external vendors and colleagues from various departments. I'll also have to supervise a team of 4 officers and guide them in their daily work. My work enables the Board to provide payouts to Singaporeans in an accurate, timely and efficient manner.</p><p><strong>3. What are some of the most challenging aspects of your job? On the other hand, what keeps you motivated at work?</strong><strong>  </strong><br>The most challenging aspect of my job was the steep learning curve that I faced when I was tasked to implement a core component of a national project. Being a fresh graduate and new to project management, I felt uncertain when facing the unknown. Even today, there are still a lot of uncertainties and complexities that come with large scale projects. However, I have learnt to take them in my stride, looking at challenges in a positive light and enjoying the process. </p><p>Ironically, the most rewarding and motivating parts of the job are also the challenges. The successful implementation of a project makes me realise that I can achieve something within a short timeframe and also, boosts my confidence. The various projects I am tasked with also help ensure that there is no boring day at work, and there is always something new to learn, understand and implement.</p><p><strong>4. Any memorable projects that you have worked on? </strong><br>The most rewarding project that I have worked on would probably be the SG Bonus project, because of the short implementation timeframe, large beneficiary cohort (2.8 million Singaporeans) and new requirements such as using PayNow as a payment method. </p><p>It was also very challenging because the team had existing projects on their plate, and had to divert their attention and efforts towards the new scheme.  But the team eventually pulled through and implemented the project successfully.</p></td></tr></tbody></table>Agency ServicesTrueTrue

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