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Our Scholars' Stories<div><div><div class="col-xs-12 col-sm-6 col-md-6 col-lg-6 col-print-6"><table><tbody><tr><td> <img class="img-responsive" alt="PehEr Yan image" src="/Assets/members/PublishingImages/Careers/PehErYan.png" /> </td></tr><tr><td></td></tr></tbody></table></div></div></div><p> </p><table width="100%" border="0" cellspacing="0"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" colspan="1" style="width:50%;"><p>​</p><p> <strong></strong> </p><p><strong>1. What attracted you to join CPFB? </strong><br>I think that CPF is an integral part of everyone's lives – it practically covers a Singaporean from cradle to grave. While many rely on CPF for their housing, medical and retirement needs, there's also quite a lot of criticism of the CPF system. I was intrigued by the controversy surrounding the CPF system, and wanted to see for myself what the system was all about. </p><p><strong>2. Give us an overview of what you do and what you find meaningful about your work. </strong><br>I'm in charge of the Retirement Schemes Department, which administers the Retirement Sum Scheme, and the Retirement Sum Topping-up Scheme. The key priorities are to implement policy changes on time and effectively, improve our process to achieve internal efficiency and customer-centricity, and lastly to develop my staff's potential so that we all can have a fulfilling career with the Board. Our work is very meaningful and provides a strong sense of satisfaction.  </p><p><strong>3. What challenges do you face at work, and how do you overcome them? </strong><br>A key challenge is to convince CPF members of the importance of planning and saving for retirement. It's difficult to think about retirement, which for some of us, can seem like many years later. In addition, we often have to grapple with our short-term needs. The purpose of the CPF system is precisely to address long-term retirement needs. For members who are struggling to make ends meet every day, they can seek assistance from various avenues in meeting with their shorter-term needs. By withdrawing our CPF savings earlier, we risk compromising retirement adequacy and this is not the silver bullet. While at times I may feel that the work we do is unappreciated or misunderstood by the public, I'm spurred on by my belief in the CPF system and the merits of CPF policies. </p><p><strong>4. What are some of the career development and learning opportunities you've had? </strong><br>I've been exposed to a spectrum of work since I joined CPFB, including policy development, business planning and scheme administration.<strong> </strong>I've also been given opportunities to hone my leadership and project management skills e.g. through chairing board-wide committees. Currently, I'm part of a team assisting the Deputy Chief Executive Officer in engaging our staff and the public on the CPF system. This included being involved in planning the Board's engagement efforts, as well as conducting engagement sessions/chats with staff from various departments and sharing candidly among ourselves on our beliefs about the CPF system and how we can help one another become CPF advocates. </p><p><strong>5. Can you describe the culture of CPFB? </strong><br>Collegiate and warm, like a big family. I've made some of my best friends in the Board. </p></td></tr></tbody></table>Our Scholars' StoriesTrueTrue

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