Skip Ribbon Commands
Skip to main content



Features<a name="MyMailbox"></a> <h3> <strong>My Mailbox (Beta) is now available</strong></h3><p>We have introduced My Mailbox (Beta) for your convenience. </p><p> My Mailbox (Beta) is a SingPass-authenticated platform where you can submit enquiries and receive personalised responses from us securely. </p><p> <a href="" target="_blank">Login</a> with your SingPass and select “<em>my cpf</em> Online Services > My Mailbox” to begin. </p><p> </p> <a name="ETEAutomated"></a> <h3> <strong>Automated Statement Request</strong></h3><p>You can now request <strong>3 types of statements</strong> by calling the <strong>CPF hotline (1800-227 1188)</strong> and choosing the <strong>automated statement request option (code 3)</strong>: </p><ul><li>My Statement (which shows your account balances)</li><li>15-Month Contribution History </li><li>15-Month Transaction History <br></li></ul><p>After we have verified your identity via <strong>SingPass 2-Factor Authentication (2FA)</strong>, we will send the requested statements to your address in our records within <strong>4 working days</strong>. </p><p>Check out <a href="/Assets/members/Documents/ETE_Automated_Cartoon.pdf" target="_blank">this comic</a> (PDF, 0.7MB) for more details!</p><p> </p> <a name="SingPass2FA"></a> <h3> <strong>SingPass 2-Step Verification (2FA)</strong></h3><p>SingPass 2-Step Verification (2FA) helps to better protect your online identity and transactions.<br></p><p>To register for SingPass 2FA or for queries regarding SingPass 2FA, please refer to SingPass 2FA <a href="" target="_blank">FAQs</a>.<br></p><p> </p><p>Click <a href="/Assets/common/Documents/Mobile_SC_Infosheet.pdf" target="_blank"> here</a> (PDF, 0.3MB) to find out how to make an appointment.</p><p> </p><h3> <a name="L36"></a> <strong>Cannot find the transaction you need? Use My e-Concierge!</strong> </h3><p>My e-Concierge allows you to state your CPF requests by just dropping us a line! </p><p>Do so if you are unable to submit your requests via My Requests or if the relevant online forms are unavailable.</p><p> <a href="">Login</a> with your SingPass now and select "My Requests > My eConcierge" to begin.</p><h3> <br> <a name="L32"></a><strong>Pay online with e-Cashier today!</strong></h3><p>With e-Cashier, you can make payment online using eNETS Debit payment. </p><p>All you need is an internet banking account* to make payment in three simple steps:</p><table width="100%" border="0" cellspacing="0" cellpadding="0"><tbody><tr valign="top"><td width="10%"><p>Step 1:</p></td><td><p>Go to "Services" and select "e-Cashier"</p></td></tr><tr><td valign="top"><p>Step 2:</p></td><td><p>Select the transaction you are paying for</p></td></tr><tr valign="top"><td><p>Step 3:</p></td><td><p>Indicate the payment amount </p></td></tr></tbody></table><p>You will then be linked to your internet banking account.</p><p>* The participating banks are DBS, UOB, Citibank, OCBC and SCB. </p><p>You can pay for any of the following through e-Cashier -</p><table width="100%" border="0"><tbody><tr><td height="30" colspan="2">As a Member:<br></td></tr><tr valign="top"><td><p>1)</p></td><td colspan="2"><p>Top up my HPS cover</p></td></tr><tr><td><p>2)</p></td><td colspan="2"><p>Contribute to my three CPF accounts (Non-tax deductible)</p></td></tr><tr><td><p>3)</p></td><td colspan="2"><p>Contribute to my MediSave (Tax deductible)</p></td></tr><tr><td><p>4)</p></td><td colspan="2"><p>Repayment of Education Loan</p></td></tr><tr><td valign="top"><p>5)</p></td><td valign="top" colspan="2"><p>Top up my own/recipient's Retirement Account under the Retirement Sum Topping-Up Scheme </p></td></tr><tr><td valign="top"><p>6)</p></td><td valign="top" colspan="2"><p>Top up my own/recipient's Special Account under the Retirement Sum Topping-Up Scheme</p></td></tr><tr><td height="30" colspan="2">As a Self-Employed:<br></td></tr><tr><td valign="top"><p>1)</p></td><td valign="top" colspan="2"><p>Contribute to my three CPF accounts (Tax deductible)</p></td></tr><tr><td valign="top"><p>2)</p></td><td valign="top" colspan="2"><p>Contribute to my MediSave (Tax deductible)</p></td></tr><tr><td valign="top"><p>3)</p></td><td valign="top" colspan="2"><p>Composition Offer for Self- Employed</p></td></tr></tbody></table><p>Pay through <a href="">e-Cashier</a> today!​</p>FeaturesTrueFalseTrue

Your session will be terminated soon. Click 'OK' to continue or 'Cancel' to Logout.


Your screen width is too small to display

Please adjust the width of your browser or use a desktop machine for a better web experience.

Thank you.