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ComplimentsCompliments<p>Through the compliments we have received from you, it is gratifying to know that you are happy with our service. Thank you for the compliments, which spur us to continually improve on our services to you. </p><p>We value your compliments and feedback to help us improve our service.<br><a href="/surveys/lists/my%20cpf%20online%20services%20survey/newform.aspx">Give us a compliment or feedback for improvement!</a></p><p> </p>TrueTrueTrue

 

 

<p>​The clarification provided by Jerome enabled me to make an informed decision regarding the withdrawal of CPF funds (after 55).</p>2018-12-28T16:00:00ZMR ACHUTHAN
<p>​Sarah Wong went above and beyond with helpful information on a somewhat complicated explanation of MediShield premium top-up requirements. I have worked as a customer service supervisor in the past and know great service when it is tendered. Ms Wong did a great job. Pass my thanks to her...and the management team for fostering such great service. Best wishes for a happy, healthy and prosperous new year!</p>2018-12-26T16:00:00ZMR MCNAMARA
Ms Ng anticipated my query on property financing using CPF very well, and provided prompt response to clarify my doubts in a clear and concise manner. The friendly tone of her email is also heartening to read. Many thanks, thumbs up!2018-12-25T16:00:00ZMS KOCK
Aaron displayed high levels of professionalism and patience. He is a strong communicator and was able to answer all my questions with clarity. I also appreciate the additional pointers he provided to help me obtain a more comprehensive understanding on my options. Aaron is truly a great asset to CPF!2018-12-23T16:00:00ZANITA TAN
Ms Sarah took the time to read my request and replied promptly to all my requests. She guided and gave additional useful information about my queries too. Thank you so much for this.2018-12-23T16:00:00ZMS LIM
CPF is very fortunate to have a staff like J S Rosanah, who is very customer-centric. The tone of her email shows that she has empathy towards members of the public. She gives excellent service with clear and unambiguous instructions while being highly professional at the same time. Keep it up, Rosanah!2018-12-20T16:00:00ZMR MUSTAFA
Prompt and timely information provided in a succinct manner. Very high level of service quality. Please keep up the great work.2018-12-14T16:00:00ZMR HARPREET
​Charles is very professional and helpful. He provided in-depth advice and clarification on my queries, which enabled me in making informed decisions. The entire interaction was very pleasant and comfortable. Thank you for your excellent service!2018-12-13T16:00:00ZLEE CHOON KIAT
<p>​Flannery is an excellent communicator. He provided comprehensive advice to my multiple queries on retirement matters. Good work! It was indeed a very pleasant experience. </p>2018-12-11T16:00:00ZTAN GUAT HOON
<p>​Jasmine was very helpful and friendly. She's also very knowledgeable. She was able to answer all my queries.</p>2018-11-29T16:00:00ZMR HOW
<p>​The CPF staff is well-informed and articulated in solving the issue. I am satisfied.</p>2018-11-28T16:00:00ZMR MANGALAM
<p>​Ms Cindy Tan was very professional and efficient in explaining to me what I wanted to find out about my CPF funds. Within a short time, everything was done and I walked away feeling very happy.</p>2018-11-20T16:00:00ZMDM IRENE KOH SAY CHENG
<p>​The officer patiently explained to me the details regarding termination of Medishield Premium. She advised me to download the relevant form, fill in the particulars and send it with supporting documents. She has cleared all my doubts carefully and sympathetically.</p>2018-11-15T16:00:00ZMS GEETHA
<p>​Your service is excellent. With dedicated, friendly and well-trained staff, it made all the difference. All my problems have been solved.</p>2018-11-15T16:00:00ZMR MOHD SAID LATIP
<p>​Ms. Seet’s response was prompt, timely and informative. The information from her has resolved my follow-up question. I am very satisfied with the level of service from her. Thank you.</p>2018-11-11T16:00:00ZMR EGGELHOEFER
I was attended to by Mr Christopher Teo. His explanation was simple and clear which helped to clear many of my doubts. He was also proactively suggesting possible solutions to address to my situation which I found his service very differentiated and helpful. 2018-11-06T16:00:00ZMR SADANAND VARMA
<p>​Edel Ngo had provided me with excellent and professional services in response to the complicated enquiries I had regarding my CPF withdrawal. I always get very clear and professional clarifications. I am deeply impressed with her good quality of service and professionalism. It represents Singapore Government’s good quality and culture. Thanks, Singapore! Thanks, Ms Edel Ngo!</p>2018-10-26T16:00:00ZZHANG MIN
<p>​Nurul is a very friendly and helpful officer. She has clarified all my doubts on my CPF account, and guided me on how the funds will earn interest. I am delighted by her service. </p>2018-10-24T16:00:00ZA.P. BANGARU KUMAR
<p>​Anna is the epitome of excellent service. She is knowledgeable, patient, friendly, approachable and a great help to me on several issues. My visit to CPF was a one-stop service, where all my issues were resolved and I learnt new things as well.</p>2018-10-23T16:00:00ZAGGIE TEO
<p>​Chan Pei Wen spent a lot of time and energy providing me with very detailed introduction and explanation to my enquiry. It's so kind of her and I'm very grateful to her.</p>2018-10-22T16:00:00ZLIU YAN
<p>​Tricia has been very patient with all my queries. She efficiently delivered the information that I need for my CPF withdrawal.</p>2018-10-09T16:00:00ZMICHAEL
<p>​Jer Lin has a friendly and cheerful disposition that puts me at ease, and I am very happy to be served by her. She is professional in her responses to my questions, and offered good explanation with clear examples. Kudos to CPF for well-trained staff and keep up the good work. </p>2018-10-09T16:00:00ZCHOW HUP FOON
<p>​The reply to my inquiry was very informative and detailed. It's good to know that people can receive fast response and guidance for their CPF enquiries.</p>2018-10-08T16:00:00ZYULLYA YALADHARI
Iko Khoo is very patient and gave me all the information that I needed. When I arrived at CPF, I was feeling rather stressed and uncertain about my CPF queries. After speaking to Iko, she has clarified my doubts. Appreciate the effort and good service. 2018-09-27T16:00:00ZRAHMAH BTE MAHMOOD
<p>​Miss Chan Pei Wen gave comprehensive answers to my questions, and wrote with clarity and professionalism. Glad that CPF Board has executives like her to assist me in my queries. It makes engaging the CPF Board a pleasant experience and bodes well for the image of the Board. Keep up the good work.</p>2018-09-26T16:00:00ZFRANCIS
<p>​He is thorough with his explanation. He further breaks down my enquiry so that I get the right information.  Having such professional and knowledgeable staff on CPF matters has certainly made me gain confidence with CPF even further. Thank you, Desmond.</p>2018-09-23T16:00:00ZLEELA
<p>​Melvin is very friendly and knowledgeable. He has deep understanding of my questions and concerns, and I gained more clarity after my visit.</p>2018-09-16T16:00:00ZCHOON YOON CHEONG
<p>​Kady Koh is an asset to your organisation. I would like to commend her on her outstanding service. She was detailed in her advice to my queries, and was very patient during our interaction. Her professionalism and courteous disposition has definitely made my visit a pleasant one. Thank you and keep up the good work. </p>2018-09-13T16:00:00ZSHALIHIN BIN ABDULLAH
<p>The service provided was excellent. Jasmine's response was very timely and very courteous. She provided information that was clear and thorough. Appreciate her professionalism. Thank you!</p>2018-09-09T16:00:00ZMS TAN
<p>​I really appreciate Kirk Tan's succinct reply to my questions. He had gone beyond what I queried and had anticipated my other questions which needed to be answered. Credit to CPF for his training, but in my opinion, Kirk has a gift and talent in his composition ability and his knowledge of the English language. I wish to compliment him for such a letter. In fact I have downloaded his letter as an example to illustrate what a reply should be in form and substance. I couldn't have done a better job. CPF should acknowledge his work and a promotion is definitely recommended as I seldom see such good replies from Government agencies all over the world. It was such a pleasure dealing with CPF.</p>2018-09-02T16:00:00ZMR TONG
<p>​Very customer friendly. Timely. Useful. Anticipated life cycle situation and tailored  answers accordingly.</p>2018-08-30T16:00:00ZRENATO
<p>​Jaslyn explained to me after she had checked why my application for the Education Scheme was rejected. I was so worried but she was patient with me. A very polite and friendly staff. Keep up the good service. Thanks</p>2018-08-30T16:00:00ZLIM PEI LI
<p>​Nur Ashikin is a very pleasant and courteous officer. She was very clear and elaborate in her explanation to my queries. I have a better understanding of the schemes now. Great job!</p>2018-08-29T16:00:00ZLIM SIEW KHONG
<p>​Dewi was very patient with my queries and provided excellent service as she knew the urgency of my requests. Her sweet smile puts her customers at ease. Keep it up!</p>2018-08-27T16:00:00ZLIM BEE LENG
<p>​Jing Tong has displayed professionalism, discretion and great expertise to serve both my husband and myself. I am so glad that he has eased our issues with his clear explanation over our housing matters. </p>2018-08-24T16:00:00ZHALIFAH BINTE SUBAHAN
<p>​The customer service, provided by FAIZAH BINTE MAHMUD, exceeded my expectation. The detailed information, together with related documents & useful guide(s) given, have enabled me to make my CPF Retirement Withdrawal at Age 55 with ease. I personally thank her for the great & prompt service. Do keep it up. Thanks so much!</p>2018-08-20T16:00:00ZMR LEE
<p>​Reply was very helpful. With the link (to the form) provided,  I could simply print out the form, without having to go back to CPF website to search for it.</p>2018-08-09T16:00:00ZDR LIEW
<p>​Am so blessed to have met Jasmine Low, who went the extra mile to help me. Her smile and gentle ways made the service sweet and smooth for me. Keep up your heart of service and make CPF proud!</p>2018-08-03T16:00:00ZMR JOHN LEE
<p>​Jennifer is a very friendly and helpful person. She is able to anticipate my needs and advise me accordingly. She helped me apply for the Letter of Approval and advised that I would be able to withdraw cash from my account. Thank You for the great service!</p>2018-07-24T16:00:00ZMR WAHAB BIN MOHD
<p>​Nur Ashikin was extremely patient when she helped clarify my queries on CPF matters. I was enlightened by her clear explanation on the various CPF schemes. A valuable staff who is knowledgeable, informative and friendly.</p>2018-07-24T16:00:00ZMR LEE SIEW KEONG, JOHN
<p>​Alan had provided excellent advice on nomination matters. He was clear in his explanation and ensured that I understood the information correctly. Thank you for your professionalism and patience!</p>2018-07-24T16:00:00ZMS CHUA XIAO YING
<p>​I received amazing support consistently. Also, responses were prompt, very clear, thorough and answered all the questions asked... What else can one ask for…</p>2018-07-12T16:00:00ZMR DINESH
<p>​I want to take this opportunity to commend your Customer Service Executive, Chan Pei Wen. She is very helpful, diligent and assisted me in my queries with much enthusiasm (even after the second time I wrote back to enquire additional points). Both times she called (in fact, three times as I missed her first call during my meeting), she was patient and willing to listen to my queries and then gave me relevant explanations that I find useful. Thank you!</p>2018-07-12T16:00:00ZEDDIE
<p>​Prompt reply from CPF Madam Faizah. The clarification and direction with the form attached are clear and easy to understand. Thank you.</p>2018-07-05T16:00:00ZMR NG
<p>​Your staff is supremely helpful in rushing the acknowledgement letter in time for our appointment with ICA. Awesome!</p>2018-07-02T16:00:00ZALEX
<p>​She provided the information required in a very prompt and helpful manner. She had shown willingness to go beyond if help is needed. Good work and please pass my sincere thanks to Ms Karen Huang.</p>2018-06-29T16:00:00ZMR LEONG
<p>​Josephine has patiently assisted me in the nomination process. She ensured that the details in the form were accurate. She is always smiling and her explanation was clear. My heartfelt appreciation to her for her assistance.</p>2018-06-26T16:00:00ZNEO YAM HOON
<p>​Connie attended to my queries patiently. She was courteous, soft-spoken, and clear in her explanation. She was pleasant to speak to, and I appreciate her helpfulness.</p>2018-06-26T16:00:00ZSOON YAM BOCK
<p>​I'm satisfied with the email response by the officer. She was able to address my concerns and had taken the extra initiative of pointing out where I can download the e-form.</p>2018-06-24T16:00:00ZMS EE
<p>​Clemmie is very patient and customer oriented. She is knowledgeable and able to customise advice to customers accordingly. She even consoled me on the passing of my brother. A good customer service personnel and an important asset.</p>2018-06-21T16:00:00ZCHOO MEW FUN

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