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ComplimentsCompliments<p>Through the compliments we have received from you, it is gratifying to know that you are happy with our service. Thank you for the compliments, which spur us to continually improve on our services to you. </p><p>We value your compliments and feedback to help us improve our service.<br><a href="/surveys/lists/my%20cpf%20online%20services%20survey/newform.aspx">Give us a compliment or feedback for improvement!</a></p><p> </p>TrueTrueTrue

 

 

<p>​I am very satisfied with Mr Chia Loy Huan for his efficient, professional, patient, courteous, helpful and excellent esteemed service rendered to me. Indeed, CPF is proud to have such a staff!</p>2017-09-28T16:00:00ZMS SUG MEI YONG
<p>​Wish to thank Mr Alan Lee for his prompt service to assist me and my wife with our CPF request. Alan also goes beyond the extra-mile to provide services with professionalism.</p>2017-09-27T16:00:00ZMR LIM HANG SENG
<p>​Very professional service. As  requested in my email, I got a call from the CPF officer and she answered all my questions to my full satisfaction. Our discussion and all the answers were then subsequently sent in a follow-up email with proper links to the required additional information. Very satisfied. Keep it up !!!</p>2017-09-27T16:00:00ZKARUNESH AGARWAL
<p>​Very satisfied. Straight to the point instead of asking me or sending me the standard questions and answers. Thanks!</p>2017-09-27T16:00:00ZMR LEE YEOW MENG
<p>​Very good understanding of my enquiry and answered clearly. Subsequent reply to my clarification was perfect. Thank you very much!</p>2017-09-27T16:00:00ZLOW KOK CHEONG
<p>​Mr Wayne Lim is a great listener and he offered a number of options for me. He also answers my questions very well as he understands the CPF scheme very well. </p>2017-09-26T16:00:00ZMDM CHONG NAH FOONG
<p>​Ms See Wei Ping and Mr Daryl Ong forms a cheerful group. Their attitude brightens up your visit to the Board. They have the patience to listen and advise within the shortest time. Good catch of client’s need in seconds. Give impression that they are proud of their job and their willingness to service. Cheers! </p>2017-09-14T16:00:00ZMDM KOH SUAN CHENG
<p>​The follow-up response to my email enquiry regarding the start of  my monthly payout and the subsequent document by mail were very clear, short, to-the-point and easy to understand. I am also glad to know that I have the option to select a higher payout adjustment after my 68th birthday.</p>2017-09-14T16:00:00ZMR BOEY
<p>​Samantha is outstanding, went extra mile in answering all my enquires. Should have more customer officers like Samantha.</p>2017-09-12T16:00:00ZMR AK RAJ KUMAR
<p>​Information provided was very useful. Feels like she had put a lot of work into crafting an informative response. Really appreciate the hard work. </p>2017-09-08T16:00:00ZMR SHAUN ONG
<p>​I was having difficulties (and anxieties) updating my Particulars until Ms Yvonne Lim "appeared" and helped by providing clear and concise "steps" to the updating. She's great! Again, thanks!</p>2017-09-05T16:00:00ZMS LIM SWEE CHOO
I am very satisfied with Mr Alan Lee’s service. He is professional in his service, very good attitude and he is able to answer all my queries. He always put on a smiling face. He is an asset and role model to your organisation. Well done Alan. Keep up the excellent service.2017-07-27T16:00:00ZMDM ANGELA LOW SIEW LAI
<p>​Mr Jerome Chua, Customer Service Executive, Customer Correspondence Unit was very swift with his response and consequently through my tele-conversation with him, got a better understanding of my CPF accounts. He was very polite, courteous and professional in all ways. It’s staff like him whom makes the CPF board very approachable. Thank you very much.</p>2017-07-26T16:00:00ZBENNY NG
<p>​Very prompt in reply. Very clear and easy to understand the instructions given. Claris is very professional in making clear all the answers I requested. Thank you.</p>2017-07-25T16:00:00ZMR TEH CHENG MENG
<p>​Ms Serena Tan was courteous, helpful, professional and service-oriented. Her assistance had impressed me and gave better insight on my CPF enquiry. She is an asset to your organisation Thanks to her and CPF Team. </p>2017-07-24T16:00:00ZMR MOKHTAR BIN ABDUL RAHMAN
<p>​The officer took time and much effort to explain in great detail to clarify my query, first explaining the concept and then giving me examples. Definitely not the standard answers given by some government officers, without even bothering to read my question properly. On the contrary, the CPF officer understands what I am asking and answers accordingly.</p>2017-07-18T16:00:00ZMS KOH YANG KIM
<p>​His reply to my enquiry really ease my worries as I do not know how to go about getting my CPF Investment transferred to my Ordinary Account. True enough, I was able to transfer using the ATM  as he had suggested. He really was meticulous in replying and went the extra mile.</p>2017-07-13T16:00:00ZMDM LIM
<p>​The turnaround time was very quick and the service was personalized. My issue was resolved almost immediately and this is a wonderfully high level of customer service, especially as I am living and working overseas.</p>2017-07-12T16:00:00ZDR RASHIMAH RAJA
<p>​Ms CH Moh is a very responsive person. She provided the answers with clear explanation and it was easy to understand. Her response time was very fast. I am very appreciative of her service provided  to me which was fast and accurate. Great job Ms CH Moh. Keep it up!</p>2017-07-06T16:00:00ZMR SK ONG
<p>​CPF Board team has been very helpful. I feel that Jaslyn gave me ample time to resolve my GIRO application, and kept me updated via relatively timely email updates. The service focused on solving the delay instead of penalising me, which I greatly appreciate.</p>2017-07-03T16:00:00ZTIMOTHY
<p>​The steps provided in her email guided me through without any hassles and resolved my query promptly.</p>2017-06-26T16:00:00ZAMIT
<p>​Staff was very helpful, polite, patient and detailed. Very comforting to hear her assurance that all will be taken care of. True to words, her reply was spontaneous. Thumbs up to the professional staff.</p>2017-06-26T16:00:00ZMDM HAZRA
<p>​CPF Board is always very prompt and efficient in attending to needs of its members. I view the organisation as highly trustworthy and dependable. Pei Wen lived up to the values and was very attentive and address my needs much to my satisfaction.</p>2017-06-23T16:00:00ZVIJAY
<p>​Very pleased with the kind assistance provided by Miss Chua Kun Jing. She provided me with the information I needed to make an informed decision. She was very experienced and attended to all my questions! Well done, Miss Chua. My trip was worth it. </p>2017-06-19T16:00:00ZMS FOO KIAM WAH
<p>​I would like to thank Miss Peggy Soh for her professionalism. She is customer-oriented and provides quality service. She serves with a smile and went the extra mile to assist me in my queries. </p>2017-06-15T16:00:00ZMS ANNIE LIM GUAK ENG
<p>​I was in touch with your CPF Customer Services to request guidance on cash top-up for my daughter. Ms Ain, the Customer Service Executive had promptly responded with all the necessary information together with guidance on how to do. She was so kind and friendly. Her positive approach and timely help is great. I would like to convey my sincere appreciation to Ms Ain and a big thanks to our CPF for having such great, sincere Executives and Staff with positive attitude. We have been consistently at all times enjoying the excellent services from our CPF Customer Services.</p>2017-06-08T16:00:00ZMR SIVAKUMAR
<p>​CPF Board has some of the most well-informed customer service officers around, both at the counters and through email. I am impressed most of the time with their clarity on CPF policies. Keep up the good job!</p>2017-06-02T16:00:00ZCHRIS
<p>The staff is very friendly and helpful. I was not so sure in the beginning but after listening to his clear explanation, at least I am quite confident and knowledgeable on what needs to be done. Thank you!</p>2017-06-01T16:00:00ZMDM KHAMISAH
I am very satisfied with her extra service. She went into details, finding out all my enquires and responded to my questions to the best of her knowledge. She demonstrated to me how she worked hard to find out appropriate answers. Good Job done.2017-05-31T16:00:00ZMR LIM
<p>​Answered all my queries. Straight and to the point.</p>2017-05-23T16:00:00ZZENG WEI
<p>​Mr Joseph Yew is very friendly and knows his job very well. He is not only clear in his explanation for all CPF product and services, he also finds out what are my needs. He helped me to make the right choice. Thank you, Joseph.</p>2017-05-18T16:00:00ZMDM YEO CHOO HONG
<p>​Mr Kirk Tan Thaim Eng is informative, courteous and knows his work well.</p>2017-05-18T16:00:00ZKEH LEE
<p>​I got a fast, detailed and precise answer to my question.</p>2017-05-17T16:00:00ZMR HOEFFKEN
<p>​Her reply to my query was clear, answered to the point and well explained!</p>2017-05-17T16:00:00ZVALERIE
<p>​Service rendered by Samantha was excellent. She gave clear and useful advice in her reply. She understood my problem and offered options to cater to my needs. She was friendly, polite, helpful and efficient in her service delivery. Thanks again, Samantha.</p>2017-05-14T16:00:00ZMDM WONG
<p>​When served by Ms Ng Si Ru and Mr Raymond Chan, they both were professional, courteous and attentive to my needs. It makes me want to pen down my comments for such good officers. Having visited the CPF Tampines is a pleasant experience. Please convey my greatest appreciation to them. </p>2017-05-14T16:00:00ZMR TAY SUAY TEE
<p>​I am so proud of CPFB's very helpful and consistent 1st class email replies to members. 1st class email replies include clear, relevant and excellent explanations (leaving no rooms for ambiguities or going round the circle as is the poor standards of the many other Govt agencies.) Heartiest congratulations to our highly efficient and exceptional helpful CPFB officers. The nation salutes your high standards for other's to emulate.</p>2016-06-29T16:00:00ZTAN TECK HOCK
<p>​Mr Clarence Goh is extremely intelligent, knowledgeable and polite. Man of the entire Civil Service. </p>2016-06-29T16:00:00ZMR DUBE VINOD KUMAR
<p>​Mr Tan Kheng Ngap was very attentive and helpful. He was patient and didn't mind going through the whole process again just to ensure I have adequate information. He also spent time to explain to me about other CPF matter which he is not obligated. He is truly a mentor and that's how I look up at a government officer as he should be (Trustful, very detailed, knowledgeable and attentive to our needs).</p>2016-06-30T16:00:00ZMS LIANA
<p>​Christina Chan responded to our email quickly. Her answers to our questions were clear and to the point. We are happy with her prompt and quick service. Keep up the good work!</p>2016-06-30T16:00:00ZANGIE LIM
<p>​On 9th June 2016, I requested the breakdown of May levy and Keryn Wu Shixuan provided me not only my requested one but also detailed calculation. The information provided to me is very useful and easy to understand. I greatly appreciate her service at CPF Board.</p>2016-06-30T16:00:00ZSCARLETTE THIRI
<p>​Mr Teo Zhi Wei is extremely helpful, friendly and resourceful in helping to complete my CPF transaction in a very efficient manner.</p>2016-07-03T16:00:00ZMR YEO ENG HUAT
<p>​Your reply provided comprehensive information. As a result, it helps me to plan for my retirement. Excellent correspondence service.</p>2016-07-03T16:00:00ZDAVID KONG
<p>​Very helpful and friendly. Explanation was clear and precise.</p>2016-07-10T16:00:00ZYAP CHENG HO
The service provided by the staff concern is highly commendable and my queries have been handled in a timely and effective manner. Having lived overseas in several countries, the Singapore Government authorities in all sections experienced in the past have been extremely courteous and helpful, and are far more friendly and service-oriented than experienced elsewhere. Thank you.2016-07-12T16:00:00ZDETLEV TRUERNIT
<p>​Very prompt. I got a reply within a couple of hours. Explanation was very detailed and helpful.</p>2016-07-12T16:00:00ZDANIEL POON
<p>​I would like to compliment Ms Nur Rabi'atul 'Adawiyah Dahlan. She answered all my enquiry with a smile. I feel very comfortable being served by her and am impressed by the extra mile she went. Keep up the awesome service and I wish her all the best.</p>2016-07-14T16:00:00ZMDM CHUA BEE LENG
<p>​Jasmine demonstrated that she has sufficient knowledge to answer my questions. Her attitude is heart-warming. It is a pleasant experience talking to her and receiving her service.</p>2016-07-17T16:00:00ZZHOU HUIJUN
Kirk has been very patient with my questions and responded fast and in a clear manner. He was friendly and polite. He has helped me through the process I inquired about.2016-07-21T16:00:00ZANDREAS V KOCH
<p>​I am really satisfied with your service because it has helped me to understand the proceduce and process to withdraw CPF funds. At first, I was really confused about getting my father's CPF number because he cannot remember it. With your assistance, I manage to withdraw his fund. Thank you very much. </p>2016-07-26T16:00:00ZFADILAH ABDULLAH

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