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Direct Debit and Other Payment ModesDirect Debit and Other Payment Modes<p>As an employer, you can pay the CPF contributions for your employees using the different payment services provided by the Board.</p>TrueTrueTrueOthers;#

 

 

UnderstandWhat are the payment options available if I submit my employees’ CPF contributions via CPF EZPay?<p>You can choose the following payment options when you use CPF EZPay to submit CPF contribution details</p><p style="text-decoration:underline;"> <strong>Direct Debit</strong></p><p>Direct Debit is the most convenient way to pay your CPF contribution payments to CPF Board. </p><p>Employers are strongly encouraged to use <a href="/Employers/EmployerGuides/employer-guides/paying-cpf-contributions/cpf-submission">CPF EZPay</a> to submit CPF contributions and make payment via Direct Debit. </p> <br><br>624624
UnderstandWhat are the benefits of using Direct Debit?<p>You’ll enjoy the following benefits if you use Direct Debit as your payment mode.</p><ul><li> <strong>Take control of your payments</strong> <br> <br>Payment is within your control, as you may set the payment deduction date after you have submitted your CPF contribution details.</li> <br> <li> <strong>Save time</strong><br><br>You don’t need to provide your payment details each time you pay CPF contributions.</li> </ul>625625
UnderstandWhen will Direct Debit deduction take place?Direct Debit deduction will only take place after you have submitted your CPF contribution details. <br>627627
UnderstandWhat happens when the Direct Debit deduction is unsuccessful?<p>For unsuccessful, Direct Debit deductions, CPF Board will inform you via email and make the second deduction 7 calendar days from the date of first deduction. Please note that some banks charge an administrative fee for each unsuccessful deduction. </p><p>To avoid such occurrence and incurring late payment interest, please maintain sufficient funds in the bank account. </p>626626
UnderstandHow to apply for Direct Debit to pay my company's CPF contrbution?<p>Please complete and send us the <a href="https://www.cpf.gov.sg/content/dam/web/employer/making-cpf-contributions/documents/FORM_DDA_BIZ.pdf">"</a><a href="https://www.cpf.gov.sg/content/dam/web/employer/making-cpf-contributions/documents/FORM_DDA_BIZ.pdf">Direct Debit Authorisation" (Form DDA (BIZ))</a> (PDF, 0.5MB) application. Once, we have received your DDA application, we will forward it to your bank for processing. The bank takes about 21 working days to process your DDA.</p><p>The Board will notify you of the DDA arrangement upon approval from the bank. </p><p>While your Direct Debit Authorisation application is being processed, you may use any of the following submission modes and pay CPF contributions:<br></p><table width="100%" class="ms-rteTable-default" cellspacing="0"><tbody><tr class="ms-rteTableEvenRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;text-align:center;">​<strong>Submission mode</strong><br></td><td class="ms-rteTableOddCol-default" style="width:50%;text-align:center;"> <strong>​Pay via</strong><br></td></tr><tr class="ms-rteTableOddRow-default"><td class="ms-rteTableEvenCol-default" style="width:50%;">​Login to select CPF EZPay<br></td><td class="ms-rteTableOddCol-default" rowspan="2" style="width:50%;">​PayNow or eNETS<br></td></tr><tr><td class="ms-rteTableEvenCol-default" style="width:50%;">​Download CPF EZPay in your mobile device<br></td></tr></tbody></table> <br> <p> <strong>PayNow</strong></p><p>PayNow offers an easier and faster avenue for employers to make payment through a corporate or personal PayNow account to CPF Board by scanning a QR code. </p><p>For more information on PayNow and how to make payments via PayNow, please contact your bank. You may also visit the <a href="https://www.abs.org.sg/consumer-banking/pay-now" target="_blank">Association of Banks in Singapore website</a>.</p><p> <br> <strong>eNETS</strong></p><p>eNETS is an internet-based payment method that enables you to make payment from your bank account using your Internet Banking ID and PIN. You can pay CPF contributions with eNETS if you have a personal account with one of the participating banks.</p><p>The eNETS payment will be processed and shown as "Paid" in CPF EZPay on the following working day.</p><p>Please make sure you have sufficient funds in your bank account before the payment is deducted. If you have set an eNETS payment limit with your bank, do ensure that the limit is sufficient to pay your CPF contributions. Some banks may charge an administrative fee for each unsuccessful payment attempt.</p>628628
EvaluateWhat are the common mistakes to avoid when applying for Direct Debit?<p>Here's a list of common mistakes you should avoid when completing the Direct Debit application:</p><p> <strong>A. Wrong applicant details indicated</strong> </p><p>Please make sure that the name of business, company, entity or individual (if trading under own name) is indicated correctly on the Direct Debit Authorisation (DDA) form before you submit the application.</p><p> <strong>Example: </strong>Winston is a business employer and has two employees under his company. He wishes to apply for Direct Debit to pay CPF contributions for his employees. He intends to use his OCBC bank account (account number 123-45678-9) for the DDA application. He should indicate his company name in the DDA form.</p><p> <img src="/Assets/employers/PublishingImages/Direct_Debit_Wrong_Applicant_Details_Indicated.png" alt=" Direct Debit Wrong Applicant Details" style="width:100%;height:auto;" /> </p><p> <strong>B. Incomplete CSN/NRIC/FIN​</strong></p><p>You need to fill up a complete CSN/NRIC/FIN in the Direct Debit Authorisation form.</p><p> <strong>Example: </strong>Yvonne is a domestic employer and has a maid at home. She wishes to apply for Direct Debit to pay Domestic Foreign Worker Levy for her maid. Her NRIC number is S1234567Y.</p><p> <img src="/Assets/employers/PublishingImages/Direct_Debit_Incomplete_CSN_NRIC_FIN.png" alt="Direct Debit Incomplete CSN / NRIC / FIN" style="width:100%;height:auto;" /> </p><p> <strong>C. Incomplete  bank details i.e. bank account holder name, bank account number and company's signature/stamp/thumbprint</strong></p><p>You need to remember to furnish the correct bank details i.e. bank account holder name, bank account number and company's signature/stamp/thumbprint.</p><p> <strong>Example:</strong> Zeon is a business employer and has two employees under his company. He wishes to apply for Direct Debit to pay CPF contributions for his employees. He intends to use his OCBC bank account (account number 123-45678-9) for the DDA application.</p><p> <img src="/Assets/employers/PublishingImages/Direct_Debit_Incomplete_Bank_Details.png" alt="Direct Debit Incomplete Bank Details" style="width:100%;height:auto;" /> <br></p>629629
EvaluateWhat are the service standards for Direct Debit-related transactions?<img src="/Assets/employers/PublishingImages/SvcStdsforDirectDebitTransactions.jpg" alt="Service Standards for Direct Debit-related transactions" style="width:100%;height:auto;" /> <p> <em><br>*Request to terminate Direct Debit arrangement will be processed if there is no Direct Debit payment due for deduction (i.e. have not generated payment file to bank to effect deduction for liability). Otherwise processing can only commence 2 working days after deduction date.  </em></p><p> <em>#Standing Instruction request will be processed if there is an active (i.e. already approved) Direct Debit arrangement with CPF Board. </em></p><p>Please note that an incomplete Direct Debit Authorisation form will delay the time taken for your application to be approved.<br></p>631631
DecideI am paying the same amount of CPF contributions for my employees every month, is there a more convenient payment mode?<p>If you are paying the same amount of CPF contributions for your employees every month, you can do so by signing up for <a href="/Employers/EmployerGuides/employer-guides/paying-cpf-contributions/cpf-submission">CPF EZPay</a>. By using CPF EZPay, you will be able to manage your Electronic Standing Instruction (ESI), which allows you to update your ESI details anytime, anywhere! You will also receive timely email notifications on when monies have been credited to your employees’ CPF accounts. <br></p><p>Your ESI arrangement will be terminated automatically if you had terminated your Direct Debit arrangement. You will need to re-apply for the ESI after your Direct Debit arrangement is approved. </p><p>However, if you submit a new Direct Debit Authorisation form (DDA) to change the bank account details, the ESI arrangement will be automatically subsumed under the new Direct Debit arrangement once it is effected. Hence, you do not need to re-apply.<br></p> <br>632632
ApplyHow to apply for Direct Debit?<p>You need to complete the <a href="/Assets/employers/Documents/FORM_DDA_BIZ.pdf" target="_blank"> <span lang="EN-SG">Direct Debit Authorisation Application</span></a> (PDF, 0.5MB) and send it back to CPF Board. </p><br>633633
ApplyHow to change the bank account details for Direct Debit?<p>​You need to submit a new <a href="/Assets/employers/Documents/FORM_DDA_BIZ.pdf" target="_blank"><span lang="EN-SG">Direct Debit Authorisation Form</span></a> (PDF, 0.5MB) with your new bank account details to CPF Board. </p><p>CPF contributions will continue to be deducted from your existing bank account until the application for the new Direct Debit Authorisation has been approved. Once the application for the new Direct Debit Authorisation is approved, your previous Direct Debit arrangement will then be terminated.<br></p>630630
ApplyHow to terminate the Direct Debit arrangement?<p>​You can terminate the arrangement by submitting your request <a href="https://www.cpf.gov.sg/eSvc/Web/Employer/Introduction?fromCI=False"><span lang="EN-SG">online</span></a>. </p> <p>We will inform you by mail when your Direct Debit arrangement has been terminated. You need to inform CPF Board of the terminated Direct Debit arrangement if you have performed the termination over at your bank instead.<br></p>634634

 

 

 

 

 

 

 

 

 

 

Termination of Direct Debit Arrangement for Business-Related Transactions Termination of Direct Debit Arrangement for Business-Related Transactions /Tools/online-demos/online-demos/employer-services/online-applications196MP4, 1.8MB

 

 

 

 

 

 

 

 

Pay Employees’ CPF Contributions as an Employer using Direct Debit Authorisation<a href="/Assets/employers/Documents/FORM_DDA_BIZ.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">FORM_DDA_BIZ.pdf</a><p>FORM DDA (BIZ)</p><p>This form allows an employer to apply for Direct Debit arrangement to make CPF Contributions for his employees.</p>00PDF, 0.5MB
Terminate Direct Debit/GIRO<a href="https://www.cpf.gov.sg/eSvc/Web/Miscellaneous/TerminationDirectDebit/CoverPage" target="_blank"><img alt="" src="/_layouts/15/IMAGES/ichtm.gif">EncryptQueryString.asp</a><p>FORM DDA/GIRO T</p><p>This form allows an employer to terminate his Direct Debit arrangement for CPF Contributions with the Board. The e-Service may take 5 minutes to complete.</p>00PDF, 0.8MB
Update Standing Instruction (SI) for existing employees for CPF contributions (not applicable for employers submitting via CPF EZPay)<p>Form SI (payment via Direct Debit)<br></p><p>We are in the midst of phasing out Form SI and it will no longer be available on our website in future. You are encouraged to switch to Electronic Standing Instruction (ESI), where you can manage your standing instructions online via CPF EZPay. Find out more about <a href="/Assets/employers/Documents/CPFEZPayESIUserGuide.pdf" target="_blank">ESI</a>. </p><p> <a href="https://go.gov.sg/cpf-sicpv2" target="_blank">Update online For UEN-registered entities </a> | <a href="https://go.gov.sg/cpf-sispv2" target="_blank">Update online For individuals trading under own name</a></p>00

 

 

Direct Debit and Other Payment ModesPaying CPF Contributions

 

 

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