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CPF e-SubmissionCPF e-Submission<p>Employers are strongly encouraged to use CPF e-Submit@web to e-submit CPF contribution details and make payment via Direct Debit. </p>TrueTrueTrue

 

 

UnderstandWhat is CPF e-Submit@web?<ul><li><p>Free web-based application developed by CPF Board </p></li><li><p>CPF contribution details are submitted electronically via the CPF website</p></li><li><p>Payment is deducted electronically via <a href="/Employers/EmployerGuides/employer-guides/paying-cpf-contributions/direct-debit-and-other-payment-modes">Direct Debit</a> or eNETS<br></p></li><li><p>Login is authenticated via SingPass/CorpPass</p></li></ul>635635
UnderstandWhat do I need to use CPF e-submit@web?<p>​You will need the following details to perform CPF e-Submission:</p><ul><li><p>SingPass/CorpPass </p></li><li><p>A computer with internet access </p></li><li><p>An email address  </p></li><li><p>Approved mode of payment (Direct Debit/eNETS)</p></li><li>Registered user with CPF Board for CPF e-Submission </li></ul>636636
EvaluateWhy should I use CPF e-Submit@web?<ul><li>Auto-computation of CPF contributions</li></ul><ul><ul><li>provides breakdown of the employer’s and employee’s share</li><li>computation is auto-updated when an employee changes age group or year of Singapore Permanent Resident status<br><br></li></ul><li> <span style="color:#444444;"> <span style="color:#444444;">Auto-computation of <a href="/Employers/EmployerGuides/employer-guides/hiring-employees/skills-development-levy-(sdl)">Skills Development Levy (SDL)</a> amounts</span></span></li></ul><ul><li><p>E-submit anytime, anywhere  </p></li><li><p>No need to install software </p></li><li><p>Track submission status online </p></li><li><p>Restrict access to authorised staff </p></li><li><p>Save your time and resources with electronic modes of payment (e.g. Direct Debit)</p></li><li><p>Choice of preferred deduction date when you submit your CPF contribution details via CPF e-Submit@web<br></p></li><li><p>Up to 15 months of free electronic Record of Payment </p></li><li><p>Avoid paying <a href="/Employers/FAQ/employer-guides/paying-cpf-contributions/cpf-e-submission#faq2198858">Processing Fees (PF)</a> </p></li><li><p>Reduce data entry effort when reporting your employee's remuneration to IRAS if you sign up for <a href="https://www.iras.gov.sg/irashome/Businesses/Employers/Auto-Inclusion-Scheme--AIS-/Sign-up-for-CPF-Data-Link-up-Service/" target="_blank">CPF Data Link-up Service</a><br></p></li></ul><p> <img src="/Assets/employers/PublishingImages/eSubmit_CanYouDoThis.jpg" alt="eSubmit Can You Do This" style="width:100%;height:auto;" /> <br></p>639639
EvaluateHow do I learn more about CPF e-Submission?<p>We conduct regular CPF e-submission seminars for employers who wish to find out more on CPF e-Submission and Direct Debit. In this seminar, we will also provide step by step guidance on how employers can use CPF e-Submit@web to e-submit CPF contribution details and make payment via Direct Debit. Do check and sign up for the seminar via our <a href="https://www.cpf.gov.sg/eSvc/Web/Seminar/EmployerEvents">events page</a>.</p>637637
EvaluateIf I have less than 10 employees, can I use CPF e-Submission?<p>​CPF e-Submission is suitable for all employers regardless of the number of employees you have. </p><p>Currently employers with 11 or more employees have to pay a Processing Fee (PF) of $7 per employee per month if they submit their CPF contribution details using hardcopy Payment Advices. The same processing fees might apply to smaller employers in time to come.</p>638638
EvaluateWhat if I already have a payroll system or vendor to perform CPF submission? Can I still use CPF e-Submit@web?<p>​You can use the File Transfer Protocol (FTP) function through your payroll system to submit CPF. <br><br>You can just export the CPF contribution details from your existing payroll system into an electronic file, and upload the file via 'CPF e-Submit@web(FTP)'. </p>641641
EvaluateWhat should I do if I do not have access to a computer?<p>You can e-submit your CPF contribution details via your mobile devices, using <a href="/Employers/FAQ/employer-guides/paying-cpf-contributions/cpf-e-submission#faq2198842">CPF e-Submit@mobile. </a></p><p>This free app is available for download from the Apple App Store or Google Play Store (only for Android phones running on Android OS 5.0 and above). </p><p>Alternatively, you can also e-submit your CPF contribution details via any of the 850 AXS Stations islandwide, using <a href="/Employers/FAQ/employer-guides/paying-cpf-contributions/cpf-e-submission#faq2198832">CPF e-Submit@AXS</a>.</p><p>CPF e-Submit@mobile and CPF e-Submit@AXS are recommended for employers with fewer than 11 employees.<br></p>642642
EvaluateWhat if I would like to submit CPF and IRAS returns in one system?<p>​You can e-submit your CPF contributions via Crimsonlogic's <a href="/Employers/FAQ/employer-guides/paying-cpf-contributions/cpf-e-submission#faq2198848">Provident and Tax (PAT)</a> system if you have a current payroll software which is compatible. </p><p>If you do not have a current payroll software, PAT also provides the option to prepare and submit CPF contributions via the PAT website.<br></p><p>Please note that fees are payable to CrimsonLogic for the use of this service. For more information, please visit <a href="https://pat.com.sg/" target="_blank"> <span lang="EN-SG">CrimsonLogic's PAT website</span></a>.</p>640640
DecideHear what others have to say about CPF e-Submit!<p> <img class="img-responsive" alt="eSubmit Decide" src="/Assets/employers/PublishingImages/eSubmit_Decide.png" /> <br></p>644644
ApplyHow to apply for CPF e-Submit@web?<p>​You can <a href="https://www.cpf.gov.sg/eSvc/Web/Services/ConversionToESubmissionEmployerService/CoverPage" target="_blank"><span lang="EN-SG">register online</span></a> for CPF e-Submit@web. Alternatively, you may complete the <a href="/Assets/employers/Documents/FORM_ESUBInternet_Form1.pdf" target="_blank"><span lang="EN-SG">Apply for CPF e-Submission Service (Employers) (Form ESUB/INTERNET/FORM1)</span></a>(PDF, 0.4MB) and send it to:</p><p>Central Provident Fund Board <br>Robinson Road <br>P.O. Box 3060 <br>Singapore 905060    <br> </p> <p>Alternatively, you can email a scanned copy of the completed form to <a href="mailto:employer-esubmission@cpf.gov.sg">employer-esubmission@cpf.gov.sg</a></p><p>While the application is being processed, you may continue to submit your contribution with your current submission mode.<br></p>645645

 

 

 

 

 

 

 

 

 

 

How to use CPF e-Submit@web How to use CPF e-Submit@web /Tools/online-demos/online-demos/employer-services/cpf-e-submission210MP4, 2.3MB
Conversion to CPF e-Submission (Employers) Service Conversion to CPF e-Submission (Employers) Service /Tools/online-demos/online-demos/employer-services/online-applications191MP4, 0.9MB
Submission via CPF e-Submit@web (FTP)Submission via CPF e-Submit@web (FTP)/Tools/online-demos/online-demos/employer-services/cpf-e-submission187MP4, 1.0MB

 

 

CPF e-Submit@web User Guide (Quick Reference) (PDF, 0.9MB)CPF e-Submit@web User Guide (Quick Reference) (PDF, 0.9MB)<a href="/Assets/employers/Documents/CPFeSubmitwebQuickRefUserGuide.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">CPFeSubmitwebQuickRefUserGuide.pdf</a><a href="/Assets/common/Documents/ResourceThumbnails/CPF_e-Submit_web_User_Guide_QR_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">CPF_e-Submit_web_User_Guide_QR_thumbnail.png</a>
CPF e-Submit@web User Guide (Detailed) (PDF, 2.0MB)CPF e-Submit@web User Guide (Detailed) (PDF, 2.0MB)<a href="/Assets/employers/Documents/CPFeSubmitweb_UserGuide.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">CPFeSubmitweb_UserGuide.pdf</a><a href="/Assets/common/Documents/ResourceThumbnails/CPF_e-Submit_web_User_Guide_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">CPF_e-Submit_web_User_Guide_thumbnail.png</a>
CPF e-Submit@web (FTP) User Guide (PDF, 0.5MB)CPF e-Submit@web (FTP) User Guide (PDF, 0.5MB)<a href="/Assets/employers/Documents/CPFeSubmitwebFTP_UserGuide.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">CPFeSubmitwebFTP_UserGuide.pdf</a><a href="/Assets/common/Documents/ResourceThumbnails/CPF_e-Submit_web_FTP_User_Guide_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">CPF_e-Submit_web_FTP_User_Guide_thumbnail.png</a>
User Guide on Updating of Employer Particulars (e.g. Staff Accesses) (PDF, 0.5MB)User Guide on Updating of Employer Particulars (e.g. Staff Accesses) (PDF, 0.5MB)<a href="/Assets/employers/Documents/UserGuides_eSubmission.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">UserGuides_eSubmission.pdf</a><a href="/Assets/common/Documents/ResourceThumbnails/User_Guide_on_UpdatingofEmployerParticulars_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">User_Guide_on_UpdatingofEmployerParticulars_thumbnail.png</a>
ESI User Guide (PDF, 0.9MB)ESI User Guide (PDF, 0.9MB)<a href="/Assets/employers/Documents/ESIUserGuide.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">ESIUserGuide.pdf</a><a href="/Assets/common/Documents/ResourceThumbnails/ESI_User_Guide_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">ESI_User_Guide_thumbnail.png</a>
CPF e-Submit@AXS User Guide (PDF, 0.7MB)CPF e-Submit@AXS User Guide (PDF, 0.7MB)<a href="/Assets/employers/Documents/CPFeSubmitAXS_UserGuide.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">CPFeSubmitAXS_UserGuide.pdf</a><a href="/Assets/common/Documents/ResourceThumbnails/CPF_e-Submit_AXS_User_Guide_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">CPF_e-Submit_AXS_User_Guide_thumbnail.png</a>
CPF e-Submit@mobile User Guide (Quick Reference) (PDF, 0.7MB)CPF e-Submit@mobile User Guide (Quick Reference) (PDF, 0.7MB)<a href="/Assets/employers/Documents/Brochures_and_Booklets/eSubmit_Mobile_Userguide.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">eSubmit_Mobile_Userguide.pdf</a><a href="/Assets/common/Documents/ResourceThumbnails/CPF_e-Submit_mobile_User_Guide_QR_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">CPF_e-Submit_mobile_User_Guide_QR_thumbnail.png</a>
Set Up CorpPass for CPF e-Services (PDF, 1.4MB)Set Up CorpPass for CPF e-Services (PDF, 1.4MB)<a href="/Assets/employers/Documents/SetUp_AssignCPFeSubmission_eService.pdf" target="_blank" title="Set Up CorpPass for CPF e-services "><img alt="" src="/_layouts/15/IMAGES/icpdf.png">SetUp_AssignCPFeSubmission_eService.pdf</a><a href="/Assets/common/Documents/ResourceThumbnails/SetUp_AssignCPFeSubmission_eService.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">Set Up & Assign CPF e-Submission e-Service</a>
Internet Browsers Supporting CPF e-Submission (PDF, 0.4MB)Internet Browsers Supporting CPF e-Submission (PDF, 0.4MB)<a href="/Assets/employers/Documents/InternetBrowsers_SupportingCPFeSubmission.pdf" target="_blank" title="InternetBrowsers_SupportingCPFeSubmission.pdf"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">InternetBrowsers_SupportingCPFeSubmission.pdf</a><a href="/Assets/common/Documents/ResourceThumbnails/InternetBrowsers_SupportingCPFeSubmission_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">InternetBrowsers_SupportingCPFeSubmission_thumbnail</a>

 

 

 

 

 

 

Apply for CPF e-Submission Service (Employers)<a href="/Assets/employers/Documents/FORM_ESUBInternet_Form1.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">FORM_ESUBInternet_Form1.pdf</a><a href="https://www.cpf.gov.sg/eSvc/Web/Services/ConversionToESubmissionEmployerService/CoverPage" target="_blank"><img alt="" src="/_layouts/15/IMAGES/ichtm.gif">EncryptQueryString.asp</a><p>ESUB/INTERNET/FORM1</p><p>This form allows you to convert from manual submission to CPF e-Submission. The e-Service may take you 5 minutes to complete.<br></p>00PDF, 0.4MB

 

 

CPF e-SubmissionPaying CPF Contributions

 

 

<p> <strong>CPF E-Submissions (Employers) – FTP File Specifications</strong></p><p>The File Transfer Protocol (FTP) mode enables you to prepare your CPF submission details offline, and only log on to the internet when you are ready to perform your e-submission. </p><p>If you are a payroll vendor or an employer who wish to generate your own FTP file for e-submission, please refer to the <a href="/Assets/employers/Documents/CPFESUBMISSIONS(EMPLOYERS)FTPFILESPECIFICATIONS.pdf" target="_blank">FTP File Specifications</a> (PDF, 0.3MB).</p><p> </p><p> <strong>Terms and Conditions Governing CPF E-Submission</strong><br> </p><p>Please read through the <a href="/Assets/employers/Documents/AXPlusForm_TnC.pdf" target="_blank">Terms and Conditions</a> (PDF, 0.2MB) before using the CPF e-Submission Service.</p><p> <br> <strong>Payroll Software and E-submission Service Providers </strong> <br> </p><p>Please download the list of <a href="/Assets/employers/Documents/PayrollSoftware.pdf" target="_blank">Payroll Software and E-submission Service Providers</a> (PDF, 0.4MB). This list is not exhaustive and is for reference only. CPF Board will not be held responsible for the services provided by any of these vendors.<br></p>

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