CPFB Employer Guides - Paying CPF Contributions

CPF e-Submission

Employers are strongly encouraged to use CPF e-Submit@web to e-submit CPF contribution details and make payment via Direct Debit.

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Understand	What is CPF e-Submit@web?	<ul><li><p>Free web-based application developed by CPF Board </p></li><li><p>CPF contribution details are submitted electronically via the CPF website</p></li><li><p>Payment is deducted electronically via <a href="/Employers/EmployerGuides/employer-guides/paying-cpf-contributions/direct-debit-and-other-payment-modes">Direct Debit</a> or eNETS<br></p></li><li><p>Login is authenticated via SingPass/CorpPass</p></li></ul>	635	635
Understand	What do I need to use CPF e-submit@web?	<p>You will need the following details to perform CPF e-Submission:</p><ul><li><p>SingPass/CorpPass </p></li><li><p>A computer with internet access </p></li><li><p>An email address </p></li><li><p>Approved mode of payment (Direct Debit/eNETS)</p></li><li>Registered user with CPF Board for CPF e-Submission </li></ul>	636	636
Evaluate	Why should I use CPF e-Submit@web?	<ul><li>Auto-computation of CPF contributions</li></ul><ul><ul><li>provides breakdown of the employer’s and employee’s share</li><li>computation is auto-updated when an employee changes age group or year of Singapore Permanent Resident status<br><br></li></ul><li> <span style="color:#444444;"> <span style="color:#444444;">Auto-computation of <a href="/Employers/EmployerGuides/employer-guides/hiring-employees/skills-development-levy-(sdl)">Skills Development Levy (SDL)</a> amounts</span></span></li></ul><ul><li><p>E-submit anytime, anywhere </p></li><li><p>No need to install software </p></li><li><p>Track submission status online </p></li><li><p>Restrict access to authorised staff </p></li><li><p>Save your time and resources with electronic modes of payment (e.g. Direct Debit)</p></li><li><p>Choice of preferred deduction date when you submit your CPF contribution details via CPF e-Submit@web<br></p></li><li><p>Up to 15 months of free electronic Record of Payment </p></li><li><p>Avoid paying <a href="/Employers/FAQ/employer-guides/paying-cpf-contributions/cpf-e-submission#faq2198858">Processing Fees (PF)</a> </p></li><li><p>Reduce data entry effort when reporting your employee's remuneration to IRAS if you sign up for <a href="https://www.iras.gov.sg/irashome/Businesses/Employers/Auto-Inclusion-Scheme--AIS-/Sign-up-for-CPF-Data-Link-up-Service/" target="_blank">CPF Data Link-up Service</a><br></p></li></ul><p> <img src="/Assets/employers/PublishingImages/eSubmit_CanYouDoThis.jpg" alt="eSubmit Can You Do This" style="width:100%;height:auto;" /> <br></p>	639	639
Evaluate	How do I learn more about CPF e-Submission?	<p>We conduct regular CPF e-submission seminars for employers who wish to find out more on CPF e-Submission and Direct Debit. In this seminar, we will also provide step by step guidance on how employers can use CPF e-Submit@web to e-submit CPF contribution details and make payment via Direct Debit. Do check and sign up for the seminar via our <a href="https://www.cpf.gov.sg/eSvc/Web/Seminar/EmployerEvents">events page</a>.</p>	637	637
Evaluate	If I have less than 10 employees, can I use CPF e-Submission?	<p>CPF e-Submission is suitable for all employers regardless of the number of employees you have. </p><p>Currently employers with 11 or more employees have to pay a Processing Fee (PF) of $7 per employee per month if they submit their CPF contribution details using hardcopy Payment Advices. The same processing fees might apply to smaller employers in time to come.</p>	638	638
Evaluate	What if I already have a payroll system or vendor to perform CPF submission? Can I still use CPF e-Submit@web?	<p>You can use the File Transfer Protocol (FTP) function through your payroll system to submit CPF. <br><br>You can just export the CPF contribution details from your existing payroll system into an electronic file, and upload the file via 'CPF e-Submit@web(FTP)'. </p>	641	641
Evaluate	What should I do if I do not have access to a computer?	<p>You can e-submit your CPF contribution details via your mobile devices, using <a href="/Employers/FAQ/employer-guides/paying-cpf-contributions/cpf-e-submission#faq2198842">CPF e-Submit@mobile. </a></p><p>This free app is available for download from the Apple App Store or Google Play Store (only for Android phones running on Android OS 5.0 and above). </p><p>Alternatively, you can also e-submit your CPF contribution details via any of the 850 AXS Stations islandwide, using <a href="/Employers/FAQ/employer-guides/paying-cpf-contributions/cpf-e-submission#faq2198832">CPF e-Submit@AXS</a>.</p><p>CPF e-Submit@mobile and CPF e-Submit@AXS are recommended for employers with fewer than 11 employees.<br></p>	642	642
Evaluate	What if I would like to submit CPF and IRAS returns in one system?	<p>You can e-submit your CPF contributions via Crimsonlogic's <a href="/Employers/FAQ/employer-guides/paying-cpf-contributions/cpf-e-submission#faq2198848">Provident and Tax (PAT)</a> system if you have a current payroll software which is compatible. </p><p>If you do not have a current payroll software, PAT also provides the option to prepare and submit CPF contributions via the PAT website.<br></p><p>Please note that fees are payable to CrimsonLogic for the use of this service. For more information, please visit <a href="https://pat.com.sg/" target="_blank"> <span lang="EN-SG">CrimsonLogic's PAT website</span></a>.</p>	640	640
Decide	Hear what others have to say about CPF e-Submit!	<p> <img class="img-responsive" alt="eSubmit Decide" src="/Assets/employers/PublishingImages/eSubmit_Decide.png" /> <br></p>	644	644
Apply	How to apply for CPF e-Submit@web?	<p>You can <a href="https://www.cpf.gov.sg/eSvc/Web/Services/ConversionToESubmissionEmployerService/CoverPage" target="_blank"><span lang="EN-SG">register online</span></a> for CPF e-Submit@web. Alternatively, you may complete the <a href="/Assets/employers/Documents/FORM_ESUBInternet_Form1.pdf" target="_blank"><span lang="EN-SG">Apply for CPF e-Submission Service (Employers) (Form ESUB/INTERNET/FORM1)</span></a>(PDF, 0.4MB) and send it to:</p><p>Central Provident Fund Board <br>Robinson Road <br>P.O. Box 3060 <br>Singapore 905060 <br> </p> <p>Alternatively, you can email a scanned copy of the completed form to <a href="mailto:employer-esubmission@cpf.gov.sg">employer-esubmission@cpf.gov.sg</a></p><p>While the application is being processed, you may continue to submit your contribution with your current submission mode.<br></p>	645	645

Understand	What is CPF e-Submit@web?	<ul><li><p>Free web-based application developed by CPF Board </p></li><li><p>CPF contribution details are submitted electronically via the CPF website</p></li><li><p>Payment is deducted electronically via <a href="/Employers/EmployerGuides/employer-guides/paying-cpf-contributions/direct-debit-and-other-payment-modes">Direct Debit</a> or eNETS<br></p></li><li><p>Login is authenticated via SingPass/CorpPass</p></li></ul>	635	635
Understand	What do I need to use CPF e-submit@web?	<p>You will need the following details to perform CPF e-Submission:</p><ul><li><p>SingPass/CorpPass </p></li><li><p>A computer with internet access </p></li><li><p>An email address </p></li><li><p>Approved mode of payment (Direct Debit/eNETS)</p></li><li>Registered user with CPF Board for CPF e-Submission </li></ul>	636	636
Evaluate	Why should I use CPF e-Submit@web?	<ul><li>Auto-computation of CPF contributions</li></ul><ul><ul><li>provides breakdown of the employer’s and employee’s share</li><li>computation is auto-updated when an employee changes age group or year of Singapore Permanent Resident status<br><br></li></ul><li> <span style="color:#444444;"> <span style="color:#444444;">Auto-computation of <a href="/Employers/EmployerGuides/employer-guides/hiring-employees/skills-development-levy-(sdl)">Skills Development Levy (SDL)</a> amounts</span></span></li></ul><ul><li><p>E-submit anytime, anywhere </p></li><li><p>No need to install software </p></li><li><p>Track submission status online </p></li><li><p>Restrict access to authorised staff </p></li><li><p>Save your time and resources with electronic modes of payment (e.g. Direct Debit)</p></li><li><p>Choice of preferred deduction date when you submit your CPF contribution details via CPF e-Submit@web<br></p></li><li><p>Up to 15 months of free electronic Record of Payment </p></li><li><p>Avoid paying <a href="/Employers/FAQ/employer-guides/paying-cpf-contributions/cpf-e-submission#faq2198858">Processing Fees (PF)</a> </p></li><li><p>Reduce data entry effort when reporting your employee's remuneration to IRAS if you sign up for <a href="https://www.iras.gov.sg/irashome/Businesses/Employers/Auto-Inclusion-Scheme--AIS-/Sign-up-for-CPF-Data-Link-up-Service/" target="_blank">CPF Data Link-up Service</a><br></p></li></ul><p> <img src="/Assets/employers/PublishingImages/eSubmit_CanYouDoThis.jpg" alt="eSubmit Can You Do This" style="width:100%;height:auto;" /> <br></p>	639	639
Evaluate	How do I learn more about CPF e-Submission?	<p>We conduct regular CPF e-submission seminars for employers who wish to find out more on CPF e-Submission and Direct Debit. In this seminar, we will also provide step by step guidance on how employers can use CPF e-Submit@web to e-submit CPF contribution details and make payment via Direct Debit. Do check and sign up for the seminar via our <a href="https://www.cpf.gov.sg/eSvc/Web/Seminar/EmployerEvents">events page</a>.</p>	637	637
Evaluate	If I have less than 10 employees, can I use CPF e-Submission?	<p>CPF e-Submission is suitable for all employers regardless of the number of employees you have. </p><p>Currently employers with 11 or more employees have to pay a Processing Fee (PF) of $7 per employee per month if they submit their CPF contribution details using hardcopy Payment Advices. The same processing fees might apply to smaller employers in time to come.</p>	638	638
Evaluate	What if I already have a payroll system or vendor to perform CPF submission? Can I still use CPF e-Submit@web?	<p>You can use the File Transfer Protocol (FTP) function through your payroll system to submit CPF. <br><br>You can just export the CPF contribution details from your existing payroll system into an electronic file, and upload the file via 'CPF e-Submit@web(FTP)'. </p>	641	641
Evaluate	What should I do if I do not have access to a computer?	<p>You can e-submit your CPF contribution details via your mobile devices, using <a href="/Employers/FAQ/employer-guides/paying-cpf-contributions/cpf-e-submission#faq2198842">CPF e-Submit@mobile. </a></p><p>This free app is available for download from the Apple App Store or Google Play Store (only for Android phones running on Android OS 5.0 and above). </p><p>Alternatively, you can also e-submit your CPF contribution details via any of the 850 AXS Stations islandwide, using <a href="/Employers/FAQ/employer-guides/paying-cpf-contributions/cpf-e-submission#faq2198832">CPF e-Submit@AXS</a>.</p><p>CPF e-Submit@mobile and CPF e-Submit@AXS are recommended for employers with fewer than 11 employees.<br></p>	642	642
Evaluate	What if I would like to submit CPF and IRAS returns in one system?	<p>You can e-submit your CPF contributions via Crimsonlogic's <a href="/Employers/FAQ/employer-guides/paying-cpf-contributions/cpf-e-submission#faq2198848">Provident and Tax (PAT)</a> system if you have a current payroll software which is compatible. </p><p>If you do not have a current payroll software, PAT also provides the option to prepare and submit CPF contributions via the PAT website.<br></p><p>Please note that fees are payable to CrimsonLogic for the use of this service. For more information, please visit <a href="https://pat.com.sg/" target="_blank"> <span lang="EN-SG">CrimsonLogic's PAT website</span></a>.</p>	640	640
Decide	Hear what others have to say about CPF e-Submit!	<p> <img class="img-responsive" alt="eSubmit Decide" src="/Assets/employers/PublishingImages/eSubmit_Decide.png" /> <br></p>	644	644
Apply	How to apply for CPF e-Submit@web?	<p>You can <a href="https://www.cpf.gov.sg/eSvc/Web/Services/ConversionToESubmissionEmployerService/CoverPage" target="_blank"><span lang="EN-SG">register online</span></a> for CPF e-Submit@web. Alternatively, you may complete the <a href="/Assets/employers/Documents/FORM_ESUBInternet_Form1.pdf" target="_blank"><span lang="EN-SG">Apply for CPF e-Submission Service (Employers) (Form ESUB/INTERNET/FORM1)</span></a>(PDF, 0.4MB) and send it to:</p><p>Central Provident Fund Board <br>Robinson Road <br>P.O. Box 3060 <br>Singapore 905060 <br> </p> <p>Alternatively, you can email a scanned copy of the completed form to <a href="mailto:employer-esubmission@cpf.gov.sg">employer-esubmission@cpf.gov.sg</a></p><p>While the application is being processed, you may continue to submit your contribution with your current submission mode.<br></p>	645	645

How to use CPF e-Submit@web	How to use CPF e-Submit@web	/Tools/online-demos/online-demos/employer-services/cpf-e-submission	210	MP4, 2.3MB
Apply for CPF e-Submission Service (Employers)	Apply for CPF e-Submission Service (Employers)	/Tools/online-demos/online-demos/employer-services/online-applications	191	MP4, 1.5MB
Submission via CPF e-Submit@web (FTP)	Submission via CPF e-Submit@web (FTP)	/Tools/online-demos/online-demos/employer-services/cpf-e-submission	187	MP4, 1.0MB

CPF e-Submit@web User Guide (Quick Reference) (PDF, 0.9MB)	CPF e-Submit@web User Guide (Quick Reference) (PDF, 0.9MB)	<a href="/Assets/employers/Documents/CPFeSubmitwebQuickRefUserGuide.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">CPFeSubmitwebQuickRefUserGuide.pdf</a>	<a href="/Assets/common/Documents/ResourceThumbnails/CPF_e-Submit_web_User_Guide_QR_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">CPF_e-Submit_web_User_Guide_QR_thumbnail.png</a>
CPF e-Submit@web User Guide (Detailed) (PDF, 2.0MB)	CPF e-Submit@web User Guide (Detailed) (PDF, 2.0MB)	<a href="/Assets/employers/Documents/CPFeSubmitweb_UserGuide.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">CPFeSubmitweb_UserGuide.pdf</a>	<a href="/Assets/common/Documents/ResourceThumbnails/CPF_e-Submit_web_User_Guide_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">CPF_e-Submit_web_User_Guide_thumbnail.png</a>
CPF e-Submit@web (FTP) User Guide (PDF, 0.5MB)	CPF e-Submit@web (FTP) User Guide (PDF, 0.5MB)	<a href="/Assets/employers/Documents/CPFeSubmitwebFTP_UserGuide.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">CPFeSubmitwebFTP_UserGuide.pdf</a>	<a href="/Assets/common/Documents/ResourceThumbnails/CPF_e-Submit_web_FTP_User_Guide_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">CPF_e-Submit_web_FTP_User_Guide_thumbnail.png</a>
User Guide on Updating of Employer Particulars (e.g. Staff Accesses) (PDF, 0.5MB)	User Guide on Updating of Employer Particulars (e.g. Staff Accesses) (PDF, 0.5MB)	<a href="/Assets/employers/Documents/UserGuides_eSubmission.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">UserGuides_eSubmission.pdf</a>	<a href="/Assets/common/Documents/ResourceThumbnails/User_Guide_on_UpdatingofEmployerParticulars_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">User_Guide_on_UpdatingofEmployerParticulars_thumbnail.png</a>
ESI User Guide (PDF, 0.9MB)	ESI User Guide (PDF, 0.9MB)	<a href="/Assets/employers/Documents/ESIUserGuide.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">ESIUserGuide.pdf</a>	<a href="/Assets/common/Documents/ResourceThumbnails/ESI_User_Guide_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">ESI_User_Guide_thumbnail.png</a>
CPF e-Submit@AXS User Guide (PDF, 0.7MB)	CPF e-Submit@AXS User Guide (PDF, 0.7MB)	<a href="/Assets/employers/Documents/CPFeSubmitAXS_UserGuide.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">CPFeSubmitAXS_UserGuide.pdf</a>	<a href="/Assets/common/Documents/ResourceThumbnails/CPF_e-Submit_AXS_User_Guide_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">CPF_e-Submit_AXS_User_Guide_thumbnail.png</a>
CPF e-Submit@mobile User Guide (Quick Reference) (PDF, 0.7MB)	CPF e-Submit@mobile User Guide (Quick Reference) (PDF, 0.7MB)	<a href="/Assets/employers/Documents/Brochures_and_Booklets/eSubmit_Mobile_Userguide.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">eSubmit_Mobile_Userguide.pdf</a>	<a href="/Assets/common/Documents/ResourceThumbnails/CPF_e-Submit_mobile_User_Guide_QR_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">CPF_e-Submit_mobile_User_Guide_QR_thumbnail.png</a>
Set Up CorpPass for CPF e-Services (PDF, 1.4MB)	Set Up CorpPass for CPF e-Services (PDF, 1.4MB)	<a href="/Assets/employers/Documents/SetUp_AssignCPFeSubmission_eService.pdf" target="_blank" title="Set Up CorpPass for CPF e-services "><img alt="" src="/_layouts/15/IMAGES/icpdf.png">SetUp_AssignCPFeSubmission_eService.pdf</a>	<a href="/Assets/common/Documents/ResourceThumbnails/SetUp_AssignCPFeSubmission_eService.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">Set Up & Assign CPF e-Submission e-Service</a>
Internet Browsers Supporting CPF e-Submission (PDF, 0.4MB)	Internet Browsers Supporting CPF e-Submission (PDF, 0.4MB)	<a href="/Assets/employers/Documents/InternetBrowsers_SupportingCPFeSubmission.pdf" target="_blank" title="InternetBrowsers_SupportingCPFeSubmission.pdf"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">InternetBrowsers_SupportingCPFeSubmission.pdf</a>	<a href="/Assets/common/Documents/ResourceThumbnails/InternetBrowsers_SupportingCPFeSubmission_thumbnail.png"><img alt="" src="/_layouts/15/IMAGES/icpng.gif">InternetBrowsers_SupportingCPFeSubmission_thumbnail</a>

Apply for CPF e-Submission Service (Employers)

<a href="/Assets/employers/Documents/FORM_ESUBInternet_Form1.pdf" target="_blank"><img alt="" src="/_layouts/15/IMAGES/icpdf.png">FORM_ESUBInternet_Form1.pdf</a>

<a href="https://www.cpf.gov.sg/eSvc/Web/Services/ConversionToESubmissionEmployerService/CoverPage" target="_blank"><img alt="" src="/_layouts/15/IMAGES/ichtm.gif">EncryptQueryString.asp</a>

ESUB/INTERNET/FORM1This form allows you to convert from manual submission to CPF e-Submission. The e-Service may take you 5 minutes to complete.

PDF, 0.4MB

CPF e-Submission

Paying CPF Contributions

CPF E-Submissions (Employers) – FTP File SpecificationsThe File Transfer Protocol (FTP) mode enables you to prepare your CPF submission details offline, and only log on to the internet when you are ready to perform your e-submission. If you are a payroll vendor or an employer who wish to generate your own FTP file for e-submission, please refer to the <a href="/Assets/employers/Documents/CPFESUBMISSIONS(EMPLOYERS)FTPFILESPECIFICATIONS.pdf" target="_blank">FTP File Specifications</a> (PDF, 0.3MB). Terms and Conditions Governing CPF E-Submission Please read through the <a href="/Assets/employers/Documents/AXPlusForm_TnC.pdf" target="_blank">Terms and Conditions</a> (PDF, 0.2MB) before using the CPF e-Submission Service. Payroll Software and E-submission Service Providers Please download the list of <a href="/Assets/employers/Documents/PayrollSoftware.pdf" target="_blank">Payroll Software and E-submission Service Providers</a> (PDF, 0.4MB). This list is not exhaustive and is for reference only. CPF Board will not be held responsible for the services provided by any of these vendors.

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